Technical Services Manager

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: DSTL, Salisbury - on site role Salary: Competitive + use of company van Full time, Permanent The Role Are you ready to lead from the front and make a meaningful impact in a role where no two days are the same? We're looking for a driven and passionate Technical Services Manager to join our dynamic team at VIVO, supporting a prestigious high‑security site at DSTL, Salisbury. If you thrive in a fast‑paced environment, enjoy solving complex technical challenges, and want to be part of something that truly matters — this is your next move. As our Technical Services Manager, you'll be the engine that keeps essential systems running smoothly. You'll lead a skilled team of engineers and operatives, ensuring that planned and reactive maintenance is delivered to the highest standards. You'll play a vital role in maintaining compliance, meeting KPIs, and upholding the safety and security of a site that plays a critical role in national defence and innovation. Your leadership will empower others, not just through operational management, but by nurturing talent, mentoring apprentices, and developing successors. You'll bring out the best in your team and help create a positive, high‑performance culture where people are valued and inspired to grow. You’ll act as the technical linchpin—advising the client, managing remedial works, reviewing inspection reports, and ensuring that all health and safety documentation is rock‑solid. You’ll take ownership of billable works up to 25k, oversee CAFM maintenance scheduling, and ensure asset updates are recorded accurately. This is a hands‑on, customer‑focused, admin heavy role where you'll build strong relationships with DSTL stakeholders, VIVO colleagues, and our trusted supply chain. What sets this opportunity apart is the scale and impact of your work. From ensuring safety‑critical assets function flawlessly to leading on statutory compliance, your expertise will directly contribute to the success of a vital MOD facility. You’ll also play a role in succession planning and long‑term team development – championing diversity, encouraging learning opportunities, and helping shape the future of our workforce. What You’ll Bring You don't need to tick every box. If you have a technical qualification (mechanical, electrical, HVAC or plumbing, etc.) or have sufficient technical knowledge within a hard services FM environment, are confident managing contractors and compliance, and are eager to develop, we want to hear from you. You'll need to be reliable, self‑motivated, and a great communicator. Holding or working towards SMSTS and SC Clearance is a bonus, and if you've worked in an MOD environment before, that's a definite plus. It is essential that you are computer literate, able to work with data and use different CAFM systems, and are prepared for an admin heavy, office based role. Due to the vetting requirements of this site, we are only able to accept applications from British Nationals. At VIVO, we’re proud of what we do — and the people who do it. This is your chance to join a high‑performing team, work on one of the UK's most important sites, and build a career you can be proud of. Apply now and take your next step with confidence. What We Offer 6% employee matched pension contribution 25 days annual leave Use of company van Single private medical cover Life assurance 2 x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. #J-18808-Ljbffr