Waiter/ Waitress

Join to apply for the Waiter / Waitress role at Malmaison About the Role Up to £12.90 OTE including tronc, 12 Hours, Permanent contract, Liverpool. Responsibilities In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days – this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Experience isn't a deal breaker but a passion for great customer service and a willingness to learn new skills is essential. Qualifications We are looking for someone with a passion for great customer service and a willingness to learn new skills. Experience is not essential. Benefits Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night. Discounted Friends and Family Room Rate with 50% off best available rate. 35% off your bill when you dine in our Brasseries and Bistros. Fully funded Apprenticeship programmes that support you in developing your career. High Street Discounts on a range of high street shops, experiences, holidays and much, much more. Cycle to work scheme – save up to 40% on a wide range of bikes. Healthcare Cash Plans – dental, optical, medical and more available from £5 per month. Referral schemes that pay up to £1500 (just for getting your mates jobs). A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom. We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more. We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary. We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast. We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives. Employee Assistance Programme – free, confidential advice available 24/7 to you and your family. Sustainability Goals 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK. We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round. We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens. Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace. EEO Statement Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr