Airport Engineer

4 days ago

Manchester, United Kingdom ESP Global Services Full time

Airport Engineer - Manchester Airport ESP Global Services has provided IT support and managed services to global customers for the last 31 years. We are seeking Airport Engineers with a passion for solving IT problems and strong customer‑service skills. If you are eager to learn, we offer exposure to multiple technologies and a global customer environment. What will you do? Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales. Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests. Supply and replace IT consumables, such as paper and ink toner when required. Carry out regular floor‑walking and proactive line‑of‑sight checks/routine preventive maintenance to identify, log and resolve any issues before they are raised by customers. This is an onsite role based at Manchester Airport and requires a commitment of Monday to Sunday 4 on 4 off (0700 to 1900 & 1900 to 0700). Requirements What will you bring to ESP? At least 2 years’ experience in an IT support role. Good knowledge of current Microsoft Windows Desktop software. Understanding of network protocols, server hardware and configurations. Self‑motivated with a willingness to learn and adapt to any new change or situation. Excellent verbal and written communication skills. 5 years UK working history that can be referenced for airside clearance checks. Full UK manual driving license. Salary: £23,809.50 per annum. Benefits 20 days of annual leave. Shift allowance of £2700. A career development plan. Perkbox discounts. Who are we? ESP Global Services has been providing customised 24/7 global IT support solutions for many years, managed by a dedicated service delivery team. We offer day‑to‑day support via teams of on‑site engineers or responsive visiting engineers, and multilingual service desk coordination that manages over 1,000 tickets a day for more than 200 customers. Our ability to deliver customer‑centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast‑paced and evolving aviation industry. Join a team that values excellence – our ISO 9001 certification reflects our commitment to quality and superior customer service. Seniority level Entry level Employment type Full‑time Job function Engineering and Information Technology Industries IT Services and IT Consulting Location: Greater Manchester, England, United Kingdom. #J-18808-Ljbffr

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