Treatment Coordinator

Dental Treatment Coordinator – Dental Excellence HarewoodLocation: Harewood, LeedsHours: Monday to Thursday (4 days per week)Salary: From £14 per hour (depending on experience)Due to continued growth, Dental Excellence Harewood is looking for a friendly and organised Dental Treatment Coordinator to join our expanding team.Key ResponsibilitiesCoordinate patient treatment plans and appointmentsSupport patients with clear communication about treatment options and costsWork closely with clinicians to ensure a smooth patient journeyManage patient records and administrative tasksAbout YouExperience in a dental or healthcare role (TCO experience preferred)Excellent communication and organisational skillsPassionate about patient careWhat We OfferCompetitive pay (£14+ per hour DOE)4-day working week (Monday–Thursday)Supportive, modern, and growing practiceOngoing training and development opportunitiesTreatment Coordinator ResponsibilitiesBe the first point of contact for new private patients and existing patients expressing an interest in specialist treatmentsConfidently discuss the treatment and fees involvedDeliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitabilityBe a champion of customer satisfaction and coach team members on best practiceCoordinate dentist appointments throughout the treatment planEstablish and maintain productive working relationships with all members of the practice teamPlay a key role in the practice leadership team, supporting and deputising for the Practice ManagerYour Skills And ExperienceExtensive clinical knowledge of treatments provided within a healthcare settingStrong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirementsPrevious experience of delivering an outstanding service in a customer facing roleProven strong stakeholder management skills with the ability to deal with a broad range of peopleCQC/GDC registered, and knowledge of dental practice management systems is desirableYour Salary And BenefitsA competitive starting salary and the opportunity to increase this through training and developmentFully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per yearEstablished progression and developmentContributory pension schemeModern surgeries and dental software systemsAccess to a full training and development platform, with access to thousands of courses at your fingertipsCompetitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your weddingAccess to a 24 hour GP through your phone, 24/7Early access to your earned wages for the times you might need itEarn up to £3,000 per referral in our employee referral schemeYour uniform will be provided.Diversity and InclusionHere you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.Due to the high level of interest in our roles, we are only able to contact short‑listed candidates. Good luck #J-18808-Ljbffr