FOH Team Leader

1 week ago

Hook, United Kingdom Greene King Full time

FOH Team Leader – Greene King We’re called Venture Hotels for a reason: We’re pioneers And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of. As a Team Leader, you’ll lead by example, ensuring the team has everything they need so the shift runs like clockwork. You’ll maintain high standards and keep our customers happy. Benefits Competitive salary and pension contribution Opportunity to advance across Greene King’s well‑known brands, with training and development at every level Discount 33% for you and 15% for loved ones on all Greene King brands Free employee assistance program – mental health, well‑being, financial and legal support Discount 50% for you and 25% for loved ones at Greene King Inns and hotels Referral bonus up to £1,500 when a referred candidate is placed Wagestream – access wage before payday Retail discounts (e.g., 30% off at Superdrug, exclusive Three Mobile discounts) Responsibilities Provide customers with a heartfelt and memorable experience each time they visit Deputise for the management team and resolve any issues that arise in their absence Help organise and coordinate the team during a busy shift, ensuring smooth operation Ensure the bar is always safe, legal and clean, addressing any issues promptly and safely What You’ll Bring A keen eye for detail, ensuring every pint is poured to perfection Role model for great service, delivering a warm welcome to every customer Ability to think on your feet and adapt to challenges during a busy shift Positive can‑do attitude and a real team player mindset Employment Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales, General Business and Management Industries: Food and Beverage Services, Hospitality, and Retail #J-18808-Ljbffr

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