Food & Beverage Assistant

Job Ref: INT24267Branch: Hotel Indigo DurhamLocation: Hotel Indigo, DurhamSalary/Benefits: £12.71 per hourContract type: PermanentHours: Part TimeHours per week: 16Posted date: 17/11/2025Closing date: 19/12/2025Who are we?Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.What is in it for you?As part of the Aimbridge team, you will have access to industry leading benefits that includeIndustry leading training and leadership development opportunitiesHotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spaAccess to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing24/7 access to our employee assistance programmeUncapped incentives to reward you for your contributionsFree staff parkingA day in the life of…As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.What do we need from you?Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standardsYou’ll have strong communication skills and the ability to engage with guests in a friendly and professional mannerAn ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotelAttention to detail and ability to maintain a clean and organised dining areaFlexibility to work varying shifts, including nights, weekends and holidays.At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.Moments from the historic city centre, Hotel Indigo Durham is located in the former Old Shire Hall building on Old Elvet just 5 minutes from Durham railway station. The hotel is perfectly located to experience all that this charming city has to offer, with the magnificent university, castle and world renowned Durham Cathedral just a short stroll away.Throughout the hotel you will spot little nods to our UNESCO World Heritage. Our coffee shop, cocktail lounge, meeting room and Marco Pierre White restaurant all retain their Victorian heritage of the Old Hall whilst embracing contemporary popular culture, a nod to the city’s ancient history and bright future.The Trinity NeighbourhoodNewcomers, friends and weary travellers step onto the set of history at Hotel Indigo Durham, rest your head and explore our ‘perfect little city’.When Bill Bryson called Durham “a perfect little city”, the American author wasn’t kidding. To a lifelong anglophile such as Bryson, Durham is the quintessential England of Dickens and the Brontë sisters.At the heart of our charming neighbourhood lies the magnificent university, castle and cathedral, a famous trinity that underpins the city’s history and identity.Our 83 contemporary bedrooms inspired by the city’s Norman ancestry whilst combining technology, style and comfort with stunning views of Durham Cathedral.Marco Pierre White Steakhouse Bar Grill treats guests to signature steaks, timeless English and French classics, and a comprehensive selection of premium cocktails. The restaurant and cocktail bar is a perfect affordable gathering place with friends and family for afternoon tea, adding a touch of glamour to a celebratory occasion or a conducive environment for that business lunch or private dinner. #J-18808-Ljbffr