Customer Service Returns Agent
5 days ago
Europcar is the European car and van rental leader with a premium positioning. Europcar is looking for Customer Service Returns Agent Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for a Customer Service Assistant at our Manchester Airport location to work as part of our vehicle returns team. You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience. Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment. What we can offer you: Competitive Basic Salary Starting on 6 weeks holiday (including bank holidays), increasing with length of service Pension and a life insurance scheme Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Discounted car hire rates across our network 20% discount on EE mobile phone contracts* Discounted hotel rates through the Accor Group after 12 months service* Cycle2Work* Free annual eye tests Confidential legal and support service through BUPA Career progression and development *forms part of current non contractual benefit offering Main duties: Work closely with all staff to ensure customers receive and return their vehicles in a timely manner. Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas. Ensure all administration is completed accurately according to operating procedures. Process all workshop vehicles according to operating procedures. Key skills required: A full, valid clean driving licence, with a minimum of 4 years driving experience is required Excellent communication and face to face interpersonal skills Ability to work as part of a team in a fast-paced environment Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts. Car rental/sales experience is desirable but not essential (training will be provided If you believe you have what it takes to become a successful Customer Service Returns Agent within Europcar, then please apply today Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent. #J-18808-Ljbffr
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Customer Service Returns Agent
5 days ago
Manchester, United Kingdom Europcar Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Customer Service Returns Agent page is loaded## Customer Service Returns Agentlocations: Manchestertime type: Full...
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Customer Service Returns Agent
5 days ago
Manchester, United Kingdom Europcar Mobility Group Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Customer Service Returns Agent page is loaded## Customer Service Returns Agentlocations: Manchestertime type:...
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Customer Service Returns Agent
6 days ago
Manchester, United Kingdom Europcar Mobility Group Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Customer Service Returns Agent page is loaded## Customer Service Returns Agentlocations: Manchestertime type: A...
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Customer Service Returns Agent
5 days ago
Manchester, United Kingdom Europcar España Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Customer Service Returns Agent page is loaded## Customer Service Returns Agentlocations: Manchestertime type: A...
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Customer Service Returns Agent
5 days ago
Manchester, United Kingdom Europcar Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Customer Service Returns Agent page is loaded## Customer Service Returns Agentlocations: Manchestertime type: Full...
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Customer Service Returns Agent
5 days ago
Manchester, United Kingdom Europcar Full timeYou may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Customer Service Returns Agent page is loaded## Customer Service Returns Agentlocations: Manchestertime type: Temps...
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Customer Service Returns Agent
1 week ago
Manchester, United Kingdom Europcar Full timeJob DescriptionEuropcar is looking for Customer Service Returns AgentWould you like to be part of the Europcar team Are you someone who enjoys customer facing roles and working as part of a diverse team We are looking for a Customer Service Assistant at our Manchester Airport location to work as part of our vehicle returns team.You will be working in a fast...
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Manchester, United Kingdom Europcar Mobility Group Full timeA leading global mobility provider in Manchester is seeking a Customer Service Returns Agent who will be responsible for providing outstanding customer service during vehicle pick-up and return processes. The role demands excellent communication skills and the ability to thrive in a fast-paced environment. A full, clean driving license and at least 4 years...
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Customer Service Returns Agent
6 days ago
Manchester, United Kingdom Europcar Group UK Limited Full timeA leading car rental company in Manchester is seeking a Customer Service Returns Agent to join their team at Manchester Airport. The role involves assisting customers during vehicle returns, ensuring high standards of customer service and operations. Ideal candidates should possess a valid driving licence, excellent communication skills, and the ability to...
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Manchester, United Kingdom Europcar Mobility Group Full timeA leading mobility service provider in Manchester is seeking a Customer Service Returns Agent. This role involves providing exceptional service during the vehicle rental process and ensuring customer satisfaction at all times. Ideal candidates should possess a clean driving licence and strong communication skills, with the ability to thrive in a fast-paced...
