Stock Control Operative

Specialists in providing engineered above ground drainage and water supply systems, Polypipe Building Services leverages offsite fabrication to design and deliver solutions to mechanical and public health engineers, M&E contractors as well as local authorities. Polypipe Building Services houses well-known industry brand Terrain and has been delivering systems to commercial, high rise residential, healthcare, education and leisure projects for over 50 years.

Role Overview: To ensure a high level of customer service by working as part of the Inventory Team. This will involve carrying out investigations into Stock Queries, Cycle Counting, Support Stock Projects, Transferring stock from the manufacturing facility and Goods Inwards into Warehouse areas and processing through all requested stock movements.

Key Responsibilities:

Stock Control & Accuracy

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Investigate and resolve stock discrepancies promptly, regularly monitoring the inventory dashboard.

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Execute weekly cycle count targets, updating IFS accurately and on time.

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Complete secondary count reports and consumable counts, ensuring all required investigations are carried out.

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Run non-standard location inventory checks (e.g., Factory, Goods-In booking locations, W2EXPORT).

Order Preparation & Materials Handling

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Pick, check and prepare internal customer orders (including Sample Orders and Fabrication) using the Voice Recognition System.

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Pick, check and prepare outbound customer orders for Building Services, Effast, Domus and International, ensuring accuracy and high presentation standards.

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Reserve and deliver Fabrication orders in line with requests and production plans.

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Support Put-away and Manufacturing Supply teams by locating and supplying products and materials.

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Carry out stock movements and compressions to maximise space utilisation.

RMA & Returns Processing

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Conduct investigations required for RMA processing and report findings clearly.

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Process returned goods to ensure items are in saleable condition, book them to correct locations, and complete RMA transactions through IFS to credit customers accordingly.

Operational Support & Communication

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Ensure all documentation is completed accurately and on schedule.

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Communicate any operational issues to the Inventory Supply Supervisor.

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Regularly review open Transport Tasks, completing checks on tasks outstanding for more than 3 days.

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Support OTIF performance improvement to meet the 92.5% target and reduce RMAs.

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Assist with unloading, put-away, Goods Inwards and other warehouse tasks as required by the management team.

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Maintain high standards of housekeeping across all warehouse areas.

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Contribute to a culture of continuous improvement throughout the operation.

Skills & Requirements:

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Good understanding of the warehouse functions on IFS.

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Strong communication skills.

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Manual handling ability.

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Licence for all appropriate MHE.

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Basic product range knowledge & Understanding of all warehouse tasks and functions.

Working Hours & Benefits:

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Monday - Friday working 2 shift rotations 6:00am - 2:00pm / 2:00pm - 10:00pm

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25 days holiday entitlement.

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Save as you earn Sharesave & Cycle to Work Scheme.

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Contributory pension scheme - matched up to 8%. & Life assurance.

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Free flu vouchers.

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Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services.

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Staff discount on all Genuit Group products