Hotel Receptionist
2 weeks ago
Hotel Receptionist Alexander House Hotel & Utopia Spa, East Street, Turners Hill, East Grinstead, West Sussex, RH10 4QD £22,513.40 per annum + monthly service charge payment The Benefits Great potential to increase earnings with generous incentive scheme. 50% less VAT of upgrade values paid to Hotel Receptionists eg bedroom upgrades, extras purchased. Incentive paid monthly 4 weeks holiday rising to 5 weeks with service 8 Bank holidays Free car parking Employee uniform In addition you will enjoy a range of company benefits including: Discounted hotel accommodation for yourself and your family at all hotels Discounted hair treatments at our two Utopia Spas Discount off all food & beverage at all hotels Discount of individual treatments booked in our two Utopia Spas Discount on retail products in our two Utopia Spas Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday The Place Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London. 5 Red Star Hotel, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2 bedroom self-contained Gatehouse are available for guests. 2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests. Please see our website for a full list of facilities. Join our Front of House team under the direction of our experienced Front of House Manager and Guest Services Managers. There are a team of receptionists, switchboard operators and concierge to support you. The Role A smart, friendly, well organised, guest service focused individual is sort to complete our professional Hotel Reception team. You must have a five star smile and a warm and welcoming personality. You are key to our guest service experience throughout their stay. From the time a guest enters the hotel and spa to the time they pay their bill and leave you will be an important part of the guest experience. Your actions will determine the guest satisfaction levels and the extent to which they get the most out of their stay. You will also be key in providing internal departments with information so that they to can perform to achieve excellence. Responsibilities Welcoming arrival guests Guest check-in and rooming Enquiry handling - both in person and on the telephone Posting of charges and guest billing Taking bedroom reservations Producing daily Activity Report for all internal departments Upselling facilities and rooms Organising porter service where needed Balancing the shift and completing 'end of day' procedures Requirements 35 hrs, 5 days per week, shifts include 7.30am – 3.00pm and 2.30 pm to 10pm, with some weekend shifts Excellent standard of personal appearance Excellent communicator in person and on the telephone Warm and friendly dispositionGenuine desire to serve our guests Organised and good attention to detail Accurate data entry and computer work #J-18808-Ljbffr
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Hotel Receptionist
2 weeks ago
Turners Hill, United Kingdom The Alexander Hotel Collection Full timeJob Title Hotel Receptionist Company The Alexander Hotel Collection Location Alexander House Hotel & Utopia Spa, East Street, Turners Hill, East Grinstead, West Sussex, RH10 4QD Salary £22,513.40 per annum + monthly service charge payment Benefits Potential to increase earnings with generous incentive scheme and 50% less VAT on upgrades. 4 weeks holiday...
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Turners Hill, United Kingdom The Alexander Hotel Collection Full timeA distinguished hotel group in the UK is seeking a Hotel Receptionist who is smart, friendly, and well-organized. This role focuses on providing an exceptional guest service experience, managing check-ins, reservations, and guest inquiries. Ideal candidates will have excellent communication skills and a warm disposition. The position offers competitive pay...
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Guest-Facing Front Desk Agent – Hotel Reception
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Turners Hill, United Kingdom The Alexander Hotel Collection Full timeA prestigious hotel collection is looking for a Hotel Receptionist in Turners Hill. This entry-level position focuses on providing exceptional guest service, handling check-ins, inquiries, and billing. Ideal candidates possess a warm demeanor and strong communication skills. Full-time employment includes a competitive salary and various benefits including...
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Notting Hill, United Kingdom Garden Court Hotel Full time**Who are we?** **Garden Court and Caring Hotel**offers stylish, family-run accommodation, a **short walk**from **Bayswater and Queensway Underground Station, and also Paddington Railway Station**. **What are we looking for?** We currently have an exciting opportunity to join the team as a Receptionist. The role of Receptionist requires you to be...
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Spa Receptionist — Perks, Discounts
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Turners Hill, United Kingdom Alexander House Hotel & Utopia Spa Full timeA luxury hotel and spa in Turners Hill is looking for a Spa Receptionist to join their dedicated team. You'll be responsible for welcoming guests, managing bookings, and ensuring a relaxing experience at the Utopia Spa. Ideal candidates should have excellent personal presentation and a genuine interest in beauty. This role requires weekend shifts and offers...
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Spa Receptionist
7 days ago
Turners Hill, United Kingdom Alexander House Hotel & Utopia Spa Full timeThe Role We are seeking a Spa Receptionist to work with our small, dedicated team to ensure from welcome to departure our Spa guests, members and residents have a relaxing enjoyable experience at our Utopia Spa. MAIN DUTIES Welcoming guests, residents and members to the Utopia Spa Handling telephone enquiries Taking individual treatment bookings Showing...
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Hotel Receptionist
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Notting Hill, United Kingdom Bayswater Management Ltd. Full timeA smile and a good attitude to meet guests is essential requirement for this vacancy. We seek a very flexible Receptionist on a full time basis for 2 vacancies: 1- Day shift 2- Night Shift to work in both of our same-location hotels: The Premier Notting Hill - 5-7 Prince's Square - W2 4NP Pembridge Palace Hotel - 55 Prince;s square - W2 4QB We have MEWS...
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Richmond Hill, Richmond TW RP, UK, United Kingdom Richmond Harbour Hotel Full time £18,000 - £25,000 per yearThe role…We have a superb opportunity for a Spa Receptionist to jointhe team.As Spa Receptionist, your duties will include welcoming guests andmembers to the spa, making spa bookings, upselling treatments and spa products,show rounds, cashing up and general day-to-day spa reception duties.You willhave a friendly and outgoing personality and a passion for...
