Customer Success Associate
10 hours ago
Join to apply for the Customer Success Associate role at SecurityHQ Job Description As our Customer Success Associate, you’ll take ownership of day‑to‑day relationships across a portfolio of accounts, ensuring clients see measurable value from our services. You’ll play a key role in driving renewals, identifying growth opportunities, and coordinating with internal teams to deliver outstanding results. We’re looking for someone who’s adaptable, proactive, and excited to help shape a newly established department. If you thrive in a fast‑paced environment and enjoy solving problems collaboratively, we’d love to hear from you. This is a hybrid role located in our Canary Wharf office. Responsibilities Acting as the main point of contact for your assigned accounts Understanding client goals and creating tailored success plans Supporting Quarterly Business Reviews (QBRs) with insights on posture, risk, KPIs, and improvement actions Building and executing renewal strategies, forecasting risks, and ensuring timely renewals Spotting upsell and cross‑sell opportunities Driving product adoption and engagement using proven playbooks Preparing clear executive updates and contributing to QBR materials Championing service value and client satisfaction About SHQ SecurityHQ is a global cybersecurity company. Our specialist teams design, engineer and manage solutions that do three things: promote clarity and trust in a complex world; build momentum around improving security posture; and increase the value of cybersecurity investment within organizations. Free from limitations, and inclusive of all requirements, we focus on defending today, while mitigating the risks of tomorrow and into the future. Our solutions are tailored to our customers and their unique context. Around the clock, 365 days per year, our customers are never alone. SecurityHQ – We’re focused on engineering cybersecurity, by design. Job Reference Number UK001 Essential Skills 1–3 years’ experience in Customer Success or Account Management (Within the Cyber space) Strong communication skills, with confidence in executive‑level and technical conversations Experience supporting renewals and structured success planning in the Cyber space. Familiarity with cybersecurity concepts such as SIEM and EDR, and managed security services Salary Range £45,000 – £50,000 + commission Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at SecurityHQ by 2x #J-18808-Ljbffr
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Customer Success Associate
2 days ago
City Of London, United Kingdom SecurityHQ Full timeJob Description As our Customer Success Associate, you’ll take ownership of day-to-day relationships across a portfolio of accounts, ensuring clients see measurable value from our services. You’ll play a key role in driving renewals, identifying growth opportunities, and coordinating with internal teams to deliver outstanding results. We’re looking for...
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Customer Success Associate
2 weeks ago
City Of London, United Kingdom FirstMind Full timeAre you a proven Customer Success Associate with the track record to prove it? Do you want to take a step up from selling a product to building a company?ABOUT USFirstMind is a first of its kind people-tech firm – built on a foundation of big data analytics our tool creates a common language that lets people understand themselves, each other, and how best...
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Customer Success Associate
2 days ago
London, United Kingdom PitchBook Data, Inc. Full timeAt PitchBook we work to provide global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape so they can discover and execute opportunities with confidence. We credit our success and rapid growth to our cutting-edge products, customer centred attitude and ability to embrace and drive change. In just over a...
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Customer Success Associate at FirstMind
2 weeks ago
City Of London, United Kingdom Our Group Full timeAre you a proven customer success associate with the track record to prove it? Do you want to take a step up from selling a product to building a company?About usFirstMind is a first of its kind people-tech firm – built on a foundation of big data analytics our tool creates a common language that lets people understand themselves, each other, and how best...
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Customer Success Associate
6 days ago
London, United Kingdom Wunderkind Full timeAs a Customer Success Associate on the Customer Success, E-commerce team, you will help senior leaders at our client companies solve their most pressing digital problems through our cutting edge, People Based Marketing (PBM) software. The role involves a consultative and holistic approach to both digital marketing and client management, including building...
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Customer Success Associate
2 weeks ago
London, United Kingdom NCS Ltd Full timeLeap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...
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Associate/Vice President Retirement Specialist
2 weeks ago
London, Greater London, United Kingdom Oleeo Customer Success Full time £60,000 - £120,000 per yearAbout this role:We are actively seeking client-facing sales professionals with a proven successful track record of managing an assigned territory to help identify, develop, and own client relationships. As the world's largest asset manager, BlackRock has product and solution offerings for almost any investor's needs. In this role, you will be directly...
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Customer Success Associate
2 weeks ago
London, United Kingdom Cision Full timeCision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. The Customer Success Associate in...
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Customer Success Associate
4 days ago
London, United Kingdom Peppy Full timeHey! Thanks for taking the time to read through one of our open roles. We’re looking for an exceptional Customer Success Associate to join our Growth team and we hope this could be a match made in heaven. As Customer Success Associate at Peppy, you will play a pivotal role in nurturing and expanding our relationships with both mid-market and enterprise...
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Customer Success Associate
4 days ago
London, United Kingdom The OHUB - Public Relations Full timeLeap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This well funded startup is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making best in class data-driven...
