General Manager

General Manager - Prezzo Italian Better Careers for Everyone Up to 39000 basic salary plus tronc and bonus As a General Manager at Prezzo Italian you’ll be at the heart of your restaurant’s success - leading with purpose and creating a space where team members and guests alike feel valued. You’ll inspire and develop your team to deliver exceptional Italian dining experiences while driving operational excellence, strong business performance and a culture where careers flourish. With full accountability you’ll lead from the front, uniting your team to exceed standards and making every moment matter for your guests, your team and the business. How we work Adapt quickly to challenges, making strategic decisions that enhance performance and service. Create a culture where team members deliver personalised memorable guest experiences. Use insight and innovation to support sustainable growth and smart decision‑making. Lead and align your team around shared goals for smooth, effective execution across the business. Our Person - We are looking for someone who : Recruit, train and develop a high‑performing team aligned with Prezzo’s values. Nurture a supportive environment where team members feel valued and empowered. Lead by example, ensuring service excellence and operational efficiency. Conduct regular 1:1 performance reviews and development discussions. Uphold fair and consistent people policies. Champion a guest‑centric culture ensuring exceptional service. Train your team on menu knowledge, service standards and problem‑solving. Maintain a Google Review rating of 4.5 by continuously improving guest experiences. Build relationships with regular guests and local businesses. Own financial performance, focusing on sales, labour costs and sales targets and KPIs to earn performance‑based labour costs through effective scheduling and great deployment. Collaborate with marketing on local sales and community engagement. Drive operational efficiencies through data‑led adherence to health & safety, food hygiene and compliance standards. Maintain an audit‑ready restaurant with high cleanliness and maintenance. Conduct regular risk assessments to ensure a safe environment. Oversee financial handling, stock inventory and cost control processes. Experience We Value 3 years of experience as a General Manager or senior manager in the hospitality industry. Proven ability to lead, motivate and develop high‑performing teams. Strong commercial awareness with experience in P&L management, sales growth and cost control. Passion for hospitality with a customer‑first mindset. Excellent communication and interpersonal skills. Strong problem‑solving abilities able to make effective real‑time decisions. Commitment to upholding health & safety and food safety standards. Organised, detail‑oriented and able to balance multiple priorities effectively. Prezzo Perks : TRONC and Commission Schemes earn more as you drive success 50% off food and drink at Prezzo, free meals on shift and at least 25% discount for family and friends. Your birthday off Employee Assistance Programme & GP appointment helpline. Grow with us - Career development opportunities & internal progression pathways. Apply Now Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family Key Skills Restaurant Experience Hospitality Experience Interviewing Management Experience Profit & Loss Employment & Labor Law Sanitation Leadership Experience P&L Management Restaurant Management Retail Management Recruiting Job Details Employment Type: Full‑Time Experience: years Vacancy: 1 #J-18808-Ljbffr