Time & Attendance Manager

23 hours ago

Needham Market, United Kingdom Manchester Arndale Full time

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: We’re looking for a confident and proactive Time & Attendance Manager to lead our T&A team. This role focuses on team leadership, delivering great service, and making sure our Time & Attendance processes run smoothly and accurately. Days of working: Monday - Friday 09:00am - 17:30 Responsibilities Leading and supporting the Time & Attendance team, ensuring workloads and SLAs are met. Monitor support tickets and internal SLA performance. Publish performance statistics for problem resolution against operational SLAs. Ensuring strong compliance and governance across all T&A activities. Monitoring team performance, handling escalations, and ensuring a great service experience. Working closely with Operations, Payroll, HR, and other stakeholders to make sure T&A data is accurate. Reviewing processes and procedures to find better, simpler, and more efficient ways of working. Establish priorities for system changes, fixes, and upgrades. Help design system specifications and work with internal/external technical resources. Managing the relationship with our Time & Attendance system provider and supporting system-related tasks. Providing clear communication and reporting to key stakeholders. Liaise with IT on data changes and bulk data imports. Serve as the primary correspondent to the communications team. Monitor and deliver training requirements, super user groups, and divisional drop-in sessions. Overall responsibility for systems migration, ensuring all colleagues are successfully moved to the new version. Requirements Strong people leadership and team-management skills. Experience working with Operations, Payroll, and HR teams. A proactive mindset with a passion for improving processes and ways of working. Good organisational skills and the ability to manage deadlines and priorities. Clear communication skills and confidence working with different stakeholders. Experience with Timegate desirable but not essential. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality,, sexual orientation, disability, or age. #J-18808-Ljbffr

  • Time & Attendance Manager — Lead T&A Systems & Processes

    22 hours ago

    Needham Market, United Kingdom Manchester Arndale Full time

    A leading facilities management company is seeking a confident Time & Attendance Manager to lead their team in ensuring smooth operations. The role emphasizes strong leadership, service quality, and process improvement. The ideal candidate will possess excellent communication skills and experience in collaborating with diverse stakeholders. This position...

  • Client Service Manager

    1 day ago

    Needham Market, United Kingdom TIME Appointments Ltd Full time

    You will manage a team of Account Managers who deal with key client account relationships and handle their campaigns and projects from concepts to completion. You will work in a team of Client Services Managers, Directors and Account Execs to build, develop,and maintain a good and friendly rapport with all clients, ensuring their goals are met and deadlines...

  • Senior Administrator

    2 weeks ago

    Needham Market, United Kingdom TIME Appointments Ltd Full time

    Time Appointments are delighted to have a fantastic opportunity as a Senior Administrator. If you are ready to take your career to the next level then read on. This role is in the quaint town of Needham Market with excellent train links and only a short commute from Ipswich, Stowmarket and Bury St Edmunds. Key Duties: - Handle incoming phone calls; answer...

  • Commercial Manager

    1 week ago

    Needham Market, United Kingdom Serve Talent Full time

    Are you a dynamic and experienced Commercial Manager looking to take your career to a new challenging environment and move into a business where you can really make an impact? Serve Talent have team up with a successful utilities management and arboriculture business based in Suffolk and they're looking for a Commercial Manager to join their team and this...

  • Library Manager

    1 day ago

    Needham Market, Suffolk, United Kingdom Suffolk Jobs Direct Full time

    DescriptionSuffolk County CouncilAddress:  Needham Market Library, Needham market, IP6 8BW - On-site workingSalary: £34,434 per annum (pro rata)Hours: 21 hours per week to be worked Tues: 6.45, Wed: 7.30 and Thurs 6.45Contract: PermanentThis advert is open to current redeployment Suffolk County Council staff onlyHere at Suffolk County Council, we're...

  • Assistant Shop Manager

    2 weeks ago

    Needham Market, United Kingdom St Elizabeth Hospice Full time

    Status: Permanent – Salary: £9,649.20 per annum (WTE £24,123) – Hours: 15 hours per week with flexibility to cover additional hours due to unplanned absence and annual leave. Closing date: 14 December 2025. Interview date: 19 December 2025. St Elizabeth Hospice is seeking a proactive, creative and dynamic individual who is forward‑thinking, ensuring...

  • Ict Apprentice

    2 weeks ago

    Needham Market, United Kingdom Intequal Full time

    Purpose of the job: The ICT apprentice will have a range of duties in their own area assisted by an officer. They are expected to work both with supervision and independently. The ICT Apprentice will be involved in resolving routine ICT issues and contributing to new programmes and projects. Duties 2. Office 365 console administration. 3. Problem...

  • Canine Carer

    2 weeks ago

    Needham Market, United Kingdom Needham Canine Adventures Full time

    Are you passionate about Dogs and have experience working within this industry before? Then this could be the job just for you. Here at Needham Canine Adventures we have a fantastic opportunity for you to become apart of our team. We are a luxury unkenneled environment where dogs play freely together with a range of toys and equipment including, Ball pits,...

  • Assoc Supervisor Operational Services

    6 days ago

    Needham Market, Suffolk, United Kingdom Atrius Health Full time £60,000 - £120,000 per year

    Explore opportunities at Atrius Health,part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary...

  • Resident Liaison Officer

    5 days ago

    Needham Market, United Kingdom ARC Group Full time

    Job Title: Resident Liaison Officer  Job Type: Permanent  Location: Needham Market  Salary: £28-30k per annum  Are you a Resident Liaison Officer looking for work?  Our client a well-known social housing refurbishment contractor responsible for the maintenance of 1000s of properties across the East, are recruiting for an experienced working...