Tesco Shift Leader

1 day ago – Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, but you may choose to work fewer hours (minimum 12). You'll have 3 weeks' notice of your shift schedule. About the role Availability window: 22:00–07:00 on Sun, Mon, Thu, Fri and Sat. We schedule contracted hours within these windows and support flexibility. Responsibilities Work in a fast‑paced retail environment with a wide range of products. Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations. Be there for customers, listening to them and ensuring they leave the store with what they came for. Look for ways to improve service, including coaching colleagues and giving feedback. Guide and support colleagues in‑store, ensuring a safe place to work and shop. Maintain a great understanding of store performance, assisting managers in delivering actions that improve the store's operation. Lead from the front and set a great example for the team. Coordinating the store team to deliver an easy, fuss‑free shopping experience. Supporting colleagues, ensuring they deliver daily priorities and take regular breaks. Opening and closing the store, completing duty cover, and making decisions for everyone's safety. Acting as the go‑to person for colleagues in the absence of a manager for day‑to‑day queries. Ensuring the store is always clean, tidy and well‑presented. Supporting managers with seasonal, community and charity events. Contributing to a great team atmosphere, inclusive of everyone. Providing great customer service by listening to customers and putting them first. Keeping the team well‑informed and up to speed on communications, changes or updates. Staying knowledgeable about store performance and looking for ways to simplify operations. Coordinating store improvements and removing obstacles to service. Following health and safety routines and procedures. Recognising and celebrating colleagues within the team who provide great service. Qualifications & Requirements Great role model with thoughtful customer service, ensuring every customer’s needs are met. Strong, inclusive relationships with colleagues, encouraging a positive team atmosphere. Clear communication skills, using varied methods to keep the team informed. Leadership ability and comfort overseeing the store in the absence of a manager. Good decision making, flexibility, and adaptability to change. Motivating team to deliver beyond expectations. Curiosity and a drive to improve service, community and sustainability. Must be aged 18 or over. What's in it for you? Flexibility with shift patterns and hours suited to your lifestyle. Opportunities for career development, ongoing learning and award‑winning training. An inclusive workplace where everyone is welcome. Opportunities to voice ideas and opinions. Well‑being support and priority. Positive and supportive team culture. Benefits Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays). Request flexible working from day one. 10% off and 15% off at payday weekends (save up to £2,000 a year with Colleague Clubcard). Free wellbeing services and resources. Life cover five times pay and a pension with matching contributions up to 7.5%. Additional benefits: discounts, shares, cycle‑to‑work schemes. Uniform provided and policies to support all life events. Access to colleague networks across diverse backgrounds. About Us Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” We focus on responsible, sustainable business for all stakeholders and welcome diversity, equity and inclusion. Additional information We are proud to be a Disability Confident Leader and provide an inclusive recruitment process. We can only recruit individuals who have passed the school leavers age. Applicants over 18 are accepted only for roles not requiring early‑morning or late‑night shifts before 6:15 am or after 9:45 pm, and are not involved in warehouse, alcohol, counters, bakery or driving roles. On occasions with high volume of applications, roles may close earlier than advertised. Candidates attending interview will receive individual feedback. Employment details Seniority level: Mid‑Senior. Employment type: Full‑time. Job function: Management and Manufacturing. Industries: Retail. Location: Haslingden, England, United Kingdom. Referrals increase your chances of interviewing at Tesco by 2x. #J-18808-Ljbffr