Head of Marketplace Dynamics

1 day ago

City Of London, United Kingdom Checkatrade Full time

OverviewHead of Marketplace Matching at Checkatrade. Lead the brainpower behind how our jobs and trades connect, and how we scale that match in a smart, sustainable way. From forecasting supply and demand to optimising our ML-powered matching engine, you’ll be at the heart of how our marketplace works and where it goes next. This is a high-visibility, big-impact role leading a team of analysts and data scientists, shaping our AI and ML strategy, and driving better fulfilment, growth and monetisation across the platform.At Checkatrade, we’re building the UK’s go-to home improvement marketplace. Every day, we help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.ResponsibilitiesDefining and evolving our Marketplace Health Framework, setting the metrics that matter and making them actionable.Forecasting supply and demand mismatches, and turning insights into prioritised actions for Growth, Product and GTM teams.Leading continuous improvement of our matching logic and ML models, from recommendations to fulfilment reliability.Owning the AI roadmap for our marketplace, building the future of autonomous, adaptive matching.Partnering with Commercial on pricing and incentive strategy, driving ROI across trade and platform.Leading a high-performing team, setting standards for experimentation, modelling and insight delivery.QualificationsExperience leading analytics in a two-sided marketplace or scaled platform environment.Proven track record delivering production-grade ML models and shaping AI strategy at the company level.Strong forecasting, experimentation and statistical modelling expertise.Great leadership skills – you know how to support, challenge and grow a data team.A commercial mindset – you link AI, data and ROI like it’s second nature.Confidence aligning cross-functional teams – getting people behind the plan with clarity and purpose.BenefitsCompetitive salary + annual bonus or commission (role dependent)Health, well-being and learning supportGym membership, Smart Tech Scheme and Cycle SchemeBirthday/Special day leaveBuy & sell holiday scheme1 week’s paid charity leave and moreHow we’ll get to know each otherRecruiter screen with a Talent Acquisition Partner1st stage interview with our VP of Marketplace2nd stage interview with a panel of Senior StakeholdersIf you require any reasonable adjustments during our interview process, please discuss them with your Talent Acquisition Partner.If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.About UsWe’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.Seniority levelDirectorEmployment typeFull-timeJob functionOtherIndustriesInternet Marketplace Platforms #J-18808-Ljbffr

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