Head of Customer Success

1 week ago


Manchester, United Kingdom Flourish Full time

A leading SaaS company is seeking a Head of Account Management & Customer Success in Manchester. The role involves leading an 8-person team, focusing on customer satisfaction and retention while driving revenue growth. Candidates should have proven management experience, ideally in SaaS or retail technology, and be comfortable managing teams across multiple locations. This role blends strategic leadership with hands-on account management, requiring excellent communication skills and the ability to act on data insights. Full-time position in a dynamic environment.
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