Head of Healthcare

About Us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston & Western Jet Foil. We deliver our services based on our ethos of CARE: Compassionate care that is trauma informed and supportive Assurance that care is evidence-based & demonstrates high quality outcomes for our patients Respectful of peoples cultural and religious beliefs Empowerment—We centre each resident by co‑creating holistic care plans that treat their needs and equip them to self‑manage their wellbeing. Job Summary This is an exciting opportunity to join and develop a service which aims to provide high‑quality and person‑centred care. You will manage the delivery and development of health services through leadership to achieve high quality, cost‑effective, equitable and accessible healthcare. You will foster good working relationships with stakeholders across the site to ensure the healthcare department is an integral part of the wider system and you will be the CQC Registered Manager, ensuring all governance frameworks and requirements are delivered to a high standard. Step into one of the most dynamic and rewarding environments healthcare has to offer. Working in secure settings challenges you to think on your feet, adapt quickly, and grow personally and professionally. If you’re ready for a role that sharpens your existing skills, teaches you something new every single day, and keeps you at the heart of an environment that’s always evolving, this could be the opportunity you’ve been waiting for. Main Duties Provide leadership to the healthcare team Identify, manage, mitigate, and review departmental risks (clinical, operational, financial, reputational, compliance, knowledge and people) and support the development of risk management frameworks. Develop positive working relationships across the site, the Operator and with key external stakeholders Maintain and manage the healthcare risk register in consultation with the Head of Clinical Operations Actively participate in relevant forums such as partnership board, clinical governance board, LDQB, partners meetings, healthcare QCRM, healthcare compliance and policy, medicines management meetings and other forums at SMT representative level Exercise oversight of the recruitment of clinical staff Ensure the clinical team can undertake clinical supervision, with key staff trained to act in the role of clinical supervisors Ensure all newly recruited clinical staff receive comprehensive induction across clinical and security aspects of practice Monitor delivery of training for professional staff to meet needs identified in the health development plan and gaps identified within skills need analyses Ensure sound performance and attendance management Ensure systems are in place for all clinical incidents, promoting a lessons‑learned culture (including medicines and other clinical risks/errors, SI reporting, Radar reporting, patient complaints) Ensure sound standards of infection prevention and control and environmental hygiene Promote patient safety and quality through robust processes Monitor functional compliance with information governance requirements Manage and deliver positive progress within NHS England performance metrics, CQC action plans and clinical audit action plans Recognise good performance and foster a culture of staff engagement Work with clinical colleagues to embed a cycle of clinical audit across a range of domains Accountabilities Improving levels of staff engagement, recruitment and retention Robust performance and attendance management Active patient engagement processes with service user feedback valued and considered within service development Complete PDRs to timescales and of good quality Maintain positive working relationships within the site and across organisational boundaries with key stakeholders Embed a culture of continuous service improvement Capture data and trends relating to complaints, Radar reports, audit with evidence of actions to develop improvements Ensure CPD for professional staff meets needs and addresses gaps identified within skills need analyses Ensure newly recruited staff receive appropriate induction to promote safe and effective practice across clinical and security domains Maintain a sound balance of security and care evident within the function Manage risks proactively Experience – Essential Experience at Senior Nurse Manager / Senior Manager level, preferably within a prison / secure environment health setting Registered Nurse (Adult) with current NMC registration A strong and consistent moral compass and the ability to provide value‑based leadership Understanding of clinical governance processes Ability to exercise sound judgement in a politicised environment Ability to network effectively with a range of agencies and organisations Strong commitment to continuing professional development Experience – Desirable Knowledge of commercial financial management processes and procedures Risk management skills Knowledge of clinical IT systems (SystmOne) Knowledge of budget management Educated to Degree / Masters level Qualifications – Essential Registered Nurse (Adult) with current NMC registration Qualifications – Desirable Educated to Degree / Masters level Benefits Pension salary scheme available Employee Assistance Programme (EAP): confidential 24/7 support Access to perks at work Contact Information Job locations: Manston Road, Manston, Ramsgate, Kent CT12 5BS Western Jet Foil, Western Docks, Dover, Kent CT17 9TF Email CV to: RECRUITMENT@DRPASECURE.CO.UK Shortlisted candidates will be asked for RTW, DBS/CTC consent and references. Please note, in order to apply, all applicants need to have been living in the United Kingdom for the last 5 years with no more than a 28‑day break outside of the UK and no gaps in employment during this time. #J-18808-Ljbffr