Lead Receptionist

OverviewLead Receptionist role at Bupa Dental Care Corby. Location: Bupa Dental Care Corby. Hours: Full-time, 40 hours per week. Schedule: Monday to Friday, with 1 Saturday and Sunday per month. You will be the first point of contact for patients, helping to deliver an outstanding patient experience and supporting the smooth running of the practice.Join Generoso Garcia and his team as a Lead Dental Receptionist at Bupa Dental Care Corby.About The PracticeThe practice is a modern, well-equipped clinic located in the heart of Corby, close to Corby train station and accessible by bus routes. Nearby parking options are available, with easy access from the A43 and A6003. This makes it an ideal commute from surrounding towns.Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts. Lead Receptionist Role And ResponsibilitiesOversee reception and staff rotasMeeting and greeting patients, providing a great first impression and patient journeyBooking and amending appointments, answering the phone, updating patient recordsCo-ordinating the care packages for patients provided by cliniciansConfident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claimsExcellent customer service skills face to face, by telephone and via emailSupporting the Practice Manager and clinical team with the smooth running of the practiceHandling paymentsAccessing sensitive information whilst maintaining patient confidentiality Your Skills And ExperienceConfident leading a teamAbility to be positive and professional in a fast-paced environmentPrevious administration or receptionist experience, preferably within a healthcare settingStrong communication skills face to face, via telephone and emailProficient with Microsoft Word and Outlook with overall strong organisation skillsPrevious experience with promoting company products and servicesPreferred Dentally experience Your Salary And BenefitsCompetitive pay rates and the opportunity to increase this through training and developmentAccess to MyHealthcare with support, advice and treatment options, plus an annual MyHealthcare Allowance redeemable against Bupa health products (approx. £350)My Bupa Extras - discounts at retailers and resources to support financial wellbeingDiscounts at gyms and fitness facilities across the UK, including online optionsMental health support via our Employee Assistance Programme (EAP) and related servicesDiscounted dental insurance for you and immediate familyAdditional wellbeing benefits including Cycle to Work, annual flu vaccine, discounted eye tests and a menopause planWagestream – access to income before paydayCareer pathways and ongoing support with Bupa Dental CareAnd other benefits available on request So why wait? Apply now to be part of a brilliant team. To learn more about working with us, find us on LinkedIn, Facebook and Instagram. Here you’ll be welcomed. We champion diversity and understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Bupa Dental Care is an equal opportunities employer. Seniority levelMid-Senior level Employment typeFull-time Job functionAdministrative IndustriesHospitals and Health Care We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr