FIT Sales Consultant

OverviewJob Description :Come and join one of the worlds leading luxury travel brands.A&K Travel Group is a dynamic collection of travel and cruise companies including Abercrombie & Kent Crystal and the worlds oldest travel agency Cox & Kings. We create unique immersive travel experiences worldwide. Our people make us a great place to work fostering a supportive environment with ongoing training and global career opportunities. We also make a difference : Abercrombie & Kent Philanthropy has supported communities for 40 years and we were recognised by Which for exceptional client care during the pandemic.RolePosition : FIT Sales ConsultantLocation : CheltenhamReports to : FIT ManagerPurpose :Using the client brief and subsequent qualifying process this role involves building and pricing creative luxury tailor-made programs for travel across Europe. The Consultant will be responsible for achieving sales and margin goals along with designing programs which are operationally sound. Ultimately the aim is to exceed expectations of our guests sales offices and travel advisors so the return to A&K again and again.ResponsibilitiesTo design tailor-made FIT programmes for A&K sales offices or travel advisers checking the feasibility of itineraries and making suggestions as appropriate.Meet or exceed set and agreed turnaround sales conversion and margin targets.To negotiate better hotel and land provider rates where possibleTo cost each programme accurately competitively and to the required level of quality within the agreed time frame whilst maintaining creativity using the in-house reservations systemTo actively follow up on all new business quoted until a definitive result is obtained.On confirmation set up the file and ensure the reservation system are accurate before handing over to the operator.To actively investigate new products and opportunities to achieve greater sales to existing and new clients.To check when requested costings and itinerary content of programmes which have been set up by other team members.To check the final itinerary and Supplier Information Report before it is sent to all suppliers as required.To build strong relationships with a global clientele of luxury travel industry professionals in order to encourage repeat business.To ensure appropriate terms are sent to clients and deposits takenTo create financial statements including matters related to travel advisor commissionsTo ensure that correct funds are received from a client by the agreed datesTo develop an itinerary which is operationally viable from the outsetTo assist managers and operations staff in handling issues as they ariseTo provide Quality Control information to the Manager / Supervisor as requiredTo proactively participate in and provide training on destinations products and proceduresExperience & qualificationsA confident positive attitudeStrong spoken and written communication skills. A second European language is advantageousA Good level of geographical and general knowledge of Europe is advantageousUp-to-date knowledge of Outlook Word Teams and ExcelA natural affinity for sales and (over) achieving goalsA real passion for travelAbility to multi-task and work under pressureAttention to detailA willingness to develop relationships with clientsGood and effective time managementWhat we offerCompany pension plan from start of employment with employer contributions increasing after 5 and 10 years of service25 days annual leave in addition to bank holidays plus the ability to buy an additional 5 days or sell 5 daysDiscounted trips through A&K Travel Group Travel Benefit Program (includes friends and family)Discounted Gym Membership we offer a contribution of up to 35 a month at either Virgin Active Gym (London) or to other gyms through GymFlexLife assurance ( 2x base salary paid out as a tax-free sum )Hybrid working we value collaboration and ask employees to come to the office for a minimum of 4 days per weekEnhanced Paid Parental Leave 18 weeks full pay regardless of genderEmployee Assistance Program includes access to wellbeing resources and counselling1000 Recruitment Referral BonusCycle to work schemeSeason Ticket LoansRegular Social EventsThis Role Profile highlights the key responsibilities but is not intended to be exhaustive.Application & EEOIf you would like to learn more about the position or apply please send your CV salary expectations and cover letter to :EEO StatementAbercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.DetailsRequired Experience : ContractKey SkillsSales Experience,Direct Sales,Door-to-Door Experience,B2B Sales,Customer Service,Communication skills,Basic Math,Retail Sales,Analysis Skills,High-end Sales,Outside Sales,negotiationEmployment Type : Full-TimeExperience : yearsVacancy : 1 #J-18808-Ljbffr