Housekeeper

An exciting opportunity has arisen to work alongside our friendly and motivated team of nurses and health care professional on AMU Short Stay.We require someone dynamic, proactive, and enthusiastic with the ability to work well on their own and as part of a team . Excellent communication skills is essential for this role. The housekeeper role incorporates an array of non clinical duties to include being responsible for the ordering and organisation of stores ensuring stock levels are maintained at all times, completion of daily and weekly audits, challenge non compliance and escalate findings to ward manager/ nurse in charge and feed back to staff, to ensure that high standards of nursing care is adhered to at all times.Main duties of the jobTo receive, welcome and guide visitors on arrival to the ward, liaising with other staff as appropriate.To act as the co-ordinator for the ward on behalf of the nurse in charge to ensure that relatives, that attend the ward in difficult circumstances, i.e. bereavement/breaking bad news or upset, are dealt with promptly and appropriately using tact and empathy where necessary.To respond to requests for general information.To receive and pass on information to others, maintaining confidentiality.To handle minor complaints and take appropriate action.To be aware of any new food hygiene standards, changes to waste categorisation etc.To assist the Ward Manager (if necessary) to ensure Mandatory training policy is adhered to by ensuring good record keeping.Assist the Housekeeper manager and ward manager in evaluating change to local policies.Contribute to the purchasing of ward equipment and supplies.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.About usIf you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.Job responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Person SpecificationQualificationsWilling to work towards NVQ level 3NVQ level 3Work ExperienceDemonstrate competence at working at band 3 levelKnowledgeUnderstanding of hospital environmentBasic knowledge of needs of patients and their relativesAbilitiesWorks well as part of a teamFlexible approach to workOrganisational skillsCompetent at managing a busy work loadPersonalityAssertive and negotiating skillsReliable, enthusiastic and motivatedDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr