Inbound Sales Advisor

1 week ago


Alcester, United Kingdom Helping Hands Home Care Full time

OverviewRole: Inbound Sales Advisor (Customer Care Specialist)Location: Hybrid from Alcester near RedditchHours: 40 hours per week, Monday to Friday 8 hours shifts between 8am and 7pm, one weekend in every 5Since 1989, we have supported adults of all ages to maintain their independence and stay in the place they know and love. We operate with family values at our core and have supported over 60,000 families across 140 branches plus our Support Office in Alcester, Warwickshire. We are looking for experienced and self-motivated Inbound Telesales Advisors to join our team on a full-time permanent basis.As an experienced Inbound Sales Advisor, you will be the first point of contact for prospective customers. You will provide expert advice about what type and level of care would be perfect for them, working in a friendly team with a high-performance culture. You will be rewarded with a competitive base salary and an uncapped commission structure.What's in it for you?If you enjoy a positive, fast-paced environment and are motivated by targets, this role offers an uncapped commission scheme in addition to a generous base salary.We also offer many other employee benefits, including:£30,000 OTE with uncapped bonus structureFREE Blue Light Card national discount card for hundreds of retailersAccess to our Employee Assistance Program supporting you in times of needWhat we need from youMain Responsibilities:Answer incoming calls from potential customers, identify their needs and ensure they receive their ideal, bespoke care solutionNurture customers through the sales process and manage our CRM databaseWork with sales targets in a dynamic environmentShifts between 8am and 7pm, Monday to Friday, office-based in AlcesterWeekend working 1 in every 5 weekends with alternative arrangements or payShared Bank Holiday coverageSkills/ExperienceExperience in a telephone inbound/outbound sales roleExcellent communication skills with the ability to show empathy and understandingGood listening skills with attention to detailExperience in meeting and exceeding KPIs and targetsHelping Hands is committed to promoting a diverse and inclusive workforce and will treat all applications fairly in line with our Equality and Diversity Policy.Seniority levelNot ApplicableEmployment typeFull-timeJob functionSales and Customer ServiceIndustriesHospitals and Health Care #J-18808-Ljbffr


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