Paid Social Operations Manager

Paid Social Operations Manager Based in the heart of Shoreditch, we are a multi‑platform production company, social media agency and digital media network who are currently on a quest to find a Paid Social Operations Manager to join our Ad Sales & Paid Media team. This is a fantastic opportunity to be in a lead technical role and perfect for those who are great at stakeholder management. The role is suited to an experienced social media ad trafficker, as you will be responsible for building out our paid media capabilities and delivering results for our top‑tier clients. PERKS OF THE JOB We are proud to be an award‑winning, B Corp™ Certified workplace with employee wellbeing at the heart of everything we do. We offer hybrid and flexi‑time working, mental health and wellbeing programmes, enhanced gender‑neutral parental leave, interest‑free financial support and a digital nomad policy that allows you to work from abroad in two one‑week blocks a year. Plus all the usuals such as pension contributions, annual leave and office perks like free lunches, socials and health treatments HOW YOU'LL SPEND YOUR TIME Trafficking ad campaigns across all major social ad platforms, covering a range of goal types, ranging from awareness, consideration (engagement) to conversion. Delivering training to Graduate‑level new starters or external ops resource; exposing them to all areas of the paid operations role in a contained environment, allowing them to learn whilst safeguarding the business & our clients. Holding technical relationships with our top‑tier clients across YouTube, Meta, TikTok, LinkedIn and all other social platforms, ensuring their media experience is seamless and encourages repeat business. Providing our Media Planning Team with technical expertise and collateral to assist in providing the best client‑first service with a particular focus on upselling existing partnerships. Proactively search to expand our agency capabilities across product, reporting and measurement. Keeping up to date with developments within the digital media landscape (LUMAscape), staying one step ahead of competitors by liaising with existing partners and forming new partnerships. Creating efficiencies in our product offering, spotting gaps in our current practices and implementing solutions to save both time and money. Stakeholder management, including the ability to work outside of the team to bring efficiencies to business processes, opening up new products and services within the Paid Media proposition. Expansion of Targeting Strategy, introduce new ways of trafficking our campaigns to increase ad relevancy, earned metrics reducing cost per result. WHAT YOU NEED TO SUCCEED Skills matter, experience is useful, attitude is everything. Demonstrable experience in a similar Paid Social / Digital Advertising Operations role Expertise as a social products and platform specialist; able to suggest product strategies for any possible client KPI. A proven track record when it comes to problem‑solving within the Paid Media space, including finding creative solutions where creative/budgets are limited. Collaborative work ethic to ensure process and procedure are adhered to across the team – re‑educating where necessary. Strong proficiency in Microsoft Excel / Google Sheets formulae. A strong attention to detail – you should be able to demonstrate a near‑flawless record on campaign delivery in the last 6 months. Excellent verbal and written communication skills – including transparency around issues and holding yourself accountable for mistakes to stakeholders. WE ARE COMMITTED We are committed to fostering a diverse, inclusive, and equitable workplace at Little Dot that reflects our diverse digital audiences and communities we work and live in. We are committed to ensuring every employee feels valued and empowered to contribute their unique perspectives. We welcome candidates of all backgrounds, experiences, and identities to apply to our vacancies, and we strive to create an environment where differences are celebrated, and everyone has equal opportunity to thrive. Learn more about us, our values and our commitments please visit our website www.littledotstudios.com for more information. #J-18808-Ljbffr