Assessment Officer

2 days ago

Oxford, United Kingdom Membership Bespoke Full time

Base pay range Assessment Support Assistant 12-Month Fixed Term Contract Oxford (Hybrid Working) Membership Bespoke, the leading recruitment agency dedicated exclusively to membership organisations and associations, is delighted to be supporting our client, an established professional body, in their search for an exceptional Assessment Support Assistant. This is a pivotal operational role supporting the delivery of high-volume professional assessments sat by thousands of learners each year. If you are highly organised, calm under pressure and motivated by accuracy, this role will place you at the centre of a mission‑critical process within a respected membership organisation. THE ROLE Reporting into the Learning function, you will support the full assessment cycle, ensuring that all assessment data, documentation, and centre operations run smoothly and to exacting standards. Key responsibilities Supporting 40+ exam centres with secure file platforms, imagery accuracy and dataset configuration. Managing multi‑channel first‑line support for exam centres and remote candidates on exam days (phone, Teams, email). Maintaining and prioritising high‑volume inboxes, ensuring consistent, timely communication. Helping identify and report potential assessment regulation breaches, gathering evidence and preparing documentation for review panels. Coordinating secure document handling for examiners and markers, including meeting logistics and formatting of reports. Supporting the administration of seminars, courses, and exam counselling sessions. THE CANDIDATE We are seeking a reliable and detail‑focused administrator who takes pride in accuracy and service delivery. Essential attributes Outstanding attention to detail and accuracy. Strong customer service skills, with clarity, sensitivity and professionalism. Excellent written and verbal communication. Ability to work independently and collaboratively across busy periods. Highly organised with the ability to prioritise competing deadlines. Strong IT skills and confidence handling confidential information. This role would suit candidates from membership bodies, education, examinations, or professional services, but strong transferable skills will also be considered. WHY JOIN? This is a unique opportunity to contribute to the integrity and smooth operation of a major professional qualification pathway. You will join a supportive, collaborative team within a respected membership organisation committed to high standards, member experience and continuous improvement. APPLY TODAY To apply to the role of Assessment Support Assistant, please submit your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. EEO Statement Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Seniority level Associate Employment type Full‑time Job function Administrative Professional Training and Coaching and Education Administration Programs #J-18808-Ljbffr

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