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Telecommunications Field Engineer

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Carlisle, United Kingdom Daisy Communications Full time

Salary : Up to 31000 plus a company car / car allowance Working Hours : Mon - Fri - occasional evening and weekend work may be required Location : Scotland central belt (Glasgow to Edinburgh) although North East England considered Extensive travel and overnight stays may be required on occasion. Overtime policy covers exceptional extended hours. To install and maintain telecommunication solutions call management call recording applications automated attendants routers hosted systems and network equipment that meets customer requirements correctly first time. Responsibilities Installation of hosted and / or on-premise telecommunication solutions Maintenance of hosted and / or on-premise telecommunication solutions. Delivery of Moves Additions and Changes of hosted and / or on-premise telecommunication solutions. Installation and maintenance of edge network devices (Routers Switches etc). Diagnostics and fault finding. Site surveys and audits remote or on-site including collation and recording of customer requirements. Ensure customer is kept up to date during any remote or on-site interactions. Delivering bespoke customer systems and / or solutions training. Accurate labelling of installed equipment. Work to company quality standards and best practice recommendations. Leaving customer equipment in a secure state. Provide customer with a security check list where required. Record Voice recordings for Auto Attendant if required Qualifications Excellent communication skills both internal and client-facing. Excellent analytical skills. Team working. Problem solving. Microsoft Office. Knowledge of legacy PBX systems advantageous (i.e. Panasonic LG Samsung etc) Knowledge of Gamma hosted solutions and applications preferred. Good understanding of edge networks. CAT5 / 6 Cabling experience advantageous Additional Information : What are the benefits of working at Daisy Our ethos is simple : the more you put in the more you get out. Here are some of the benefits that we offer 25 days holidays plus bank holidays and an additional day for each year of service up to 30 days Holiday purchase scheme 500 referral scheme bonus Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Sim deals for you and your family / friends Access to discounts and savings at more than 1200 retailers An additional day off on your birthday or if youre getting married Remote Work : No Employment Type : Full-time Key Skills Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,UNIX Department / Functional Area : Procurement Experience : years Vacancy : 1 #J-18808-Ljbffr