Retail Team Manager

Overview2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Company Shop Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAbout UsCommunity Shops are part of the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may otherwise have gone to waste. The surplus we handle is redistributed through our Company Shop stores, and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\'re proud to be a good business doing good.About The RoleAs Team Manager of our Community Shop Store in Hull, you will consistently provide great service, by putting our members at the heart of everything we do. Your role is focused on the delivery of excellent store standards, delivering uncompromising service through the store team and helping our members to become the best version of themselves.Working alongside the social impact co-ordinator you will support, encourage, and build strong individuals and more confident communities. Through leading a successful team, you will deliver a successful store in which all colleagues are in it together, delivering a great experience for our members, by doing the right thing you will make a difference.ResponsibilitiesOperationalEnsure that all Health, Safety & Environmental policies, and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practicesEnsuring offers and availability is maintained whilst offering members the best prices. (Price and promotions)Responsible for maintaining and upkeeping legal labelling POS requirements and raising any discrepancies to technical and marketingDelivering the day-to-day operation of the store through routine processes and practices, ensuring daily practices, processes, and procedures are followedLead your team in consistently delivering a culture of high performance in order to meet store KPI'sDelegate duties to Team Leaders to ensure the store remains to a high standard and operationalDeliver daily/weekly targets by managing your team effectivelyMerchandise the store to a high standard, making informed suggestions and recognising improvements where possible to drive and maximise sales potentialSolution focussed, presenting ideas and potential solutions when faced with a challengeColleaguesEngage teamwork, cross functional and positive working relationshipsEmploy a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams\' skills and capabilitiesLead and develop members of your team to deliver performance against plan and ensure they deliver the tasks they are accountable forMeasure performance and provide feedback through performance reviewsEnsure that all members of your team adhere to all Company Shop Group policies and proceduresActive promote and encourage the reporting of any near misses and accidentsSupport, develop, coach and guide all members of your team through the use of development and succession planningKeep up to date with information relevant to your department and cascade this accordingly to your teamMembersCreate an engaging store where colleagues are trusted by our members and are aware that they are at the heart of everything we doDrive membership numbers in store, including signing members up and printing and distribution of membership cardsEnsure that our colleagues uphold our culture and deliver an exceptional member experienceCreate an environment where our members feel safe and supported and can strive to be the best version of themselvesBe an ambassador for your store creating a welcoming atmosphere and great shopping experience for our membersKPISales targetsStore standards - auditPayrollMembership sign upsFootfallStock/reduction wasteMember satisfactionHealth and Safety - reporting and auditsKeep your team engaged and motivated, displaying a positive attitude in line with company valuesSkills And ExperienceLead by example and uphold Company Shop Group values at all timesAbility to build and maintain effective working relationshipsTo be flexible and adaptable to support the needs of the businessStrong operational and technical knowledge of your departmental areaAbility to effectively plan, organise and manage own workload while working to strict deadlinesService focused mindset for both internal and external customersSolution focused mindset bringing solutions and opportunitiesA desire to continually focus on your own continued professional development and that of your teamA confident communicator with excellent organisational and problem-solving skills, and a real can-do attitudeAn inquisitive mind with a good eye for detail that has a creative approach to merchandisingLocation - Community Shop, North Bransholme Community Centre, Lothian Way, Hull, Hu7 5DDSalary - £30,389Hours - 40 hours per week, hours between Monday to Friday 07:00-17:00, 07:00-15:00 on a Saturday (on a rota basis)BenefitsWhat\'s in it for you:Competitive salary with details available upon applicationFree membership to Company Shop for you and 10 x nomineesAnnual Flu Injections, high street & leisure vouchers, and on-site ParkingSubsidized staff Canteen, Free Tea & Coffee, and Free Fruit FridayEmployee Assistance Programme - Grocery AidEligible for Costco membership, Cycle 2 Work, and UK Fuel card discountsContributory pension scheme with death in service benefit.Join Us on the Journey: Don\'t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.LocationSeniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Company Shop Group by 2xWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr