Field Service Engineer

24 hours ago

Lichfield, United Kingdom Omega Resource Group Full time

Job Title: Field Service Engineer
Location: Home-based, Midlands (with occasional travel outside the area)
Pay Range/details: Competitive salary + Benefits + Overtime + Company vehicle 
Contract Type: Permanent

Our client are currently recruiting for a Field Service Engineer based in the Midlands to join their growing team.

Key Responsibilities – Field Service Engineer

Install investigate and repair electrical and mechanical machine faults on advanced printing equipment
Plan and prepare correct parts equipment and resources for assigned repairs in a timely manner
Communicate escalations problems concerns or delays clearly to CSC Supervisor and Customer with follow-up reports where required
Assist customers and internal staff with spare parts identification
Take ownership of assigned faults and provide clear verbal and written communication to customers
Support colleagues and other SSUs when needed
Demonstrate flexibility with start finish times overnight stays and cross-skilling
 Provide helpdesk telephone and remote support when required
Observe Health and Safety and Working Time regulations
Adhere to Company handbook policies and procedures
Qualifications & Requirements – Field Service Engineer

Recognised engineering qualification such as BTEC City & Guilds or equivalent
 Broad expertise in electrical mechanical and computer-based engineering
 Proven experience maintaining commercial equipment in production environments both independently and in teams
Consistently positive customer-focused attitude
Strong team player with initiative to meet service targets and KPIs
Excellent communication IT and customer liaison skills
What we can offer – Field Service Engineer 

Fully home-based Midlands role with occasional travel
Varied and challenging workload across cutting-edge printing technology
 Supportive collaborative team with ongoing training and cross-skilling
Flexible working patterns including overnight stays
Competitive salary comprehensive benefits and career progression
For more information on this role, please contact Charlie Boulton on (phone number removed) or email to (url removed) 

Candidates who are currently a Field Service Engineer, Mechatronics Engineer, Electrical Maintenance Engineer or Service Technician may be suitable for this position

For details of other opportunities available within your chosen field please visit our website 

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

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