Sales Executive

1 week ago

Knutsford, United Kingdom Progresso Search Full time

2 days ago Be among the first 25 applicants This range is provided by Progresso Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Progresso Search Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team. 9‑5 Mon‑Fri including 1 late shift 12‑8 pm Every 5th week the late shift is a Friday 10‑6 pm 1 in 3 Saturdays 9‑5 Roughly 1 in 15 Sundays 10‑4 Summary Duties and Responsibilities of Role: To make outbound calls to customers who have recently enquired through various marketing channels. Achieve department sales conversion targets whilst delivering excellent customer service. Sale calls to be made in line with the Company’s process and FCA regulations. Key Skills Required: Communication? – Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer queries, deliver outstanding customer care, especially for vulnerable customers. Productivity? – Be results driven with the ability to work towards KPI’s set on production, quality and customer service skills. Accuracy? – Must have the ability to record information accurately and ensure that all processes and procedures are adhered to in a methodical and compliant way. IT Skills? - Computer literacy and knowledge of MS Office. Customer Champion? – Act in a manner that ensures the customer receives a positive experience of the Company. Personal Capabilities Proven Track record of: Telephone sales experience (preferred minimum of 1 year) Success within a target driven environment Working in accordance with detailed procedures Flexible approach with ability to adapt quickly to meet business needs Personal Attributes: Excellent interpersonal, communication and listening skills at all levels Able to demonstrate empathy, sensitivity, kindness and patience Resilient with a real desire for success and helping others High level attention to detail and accuracy Seniority level Associate Employment type Full-time Job function Consumer Services #J-18808-Ljbffr

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