Supervisor - Greggs

Supervisor – Motorway Services Leading your teams to achieve and deliver excellent brand standards and customer service Maximise profit by driving sales and controlling costs Processing stock counts and orders Partnering with the Store Manager in setting targets for the team to achieve Spending time with Team Members to provide coaching and feedback, identifying training needs where needed Taking ownership of customer feedback, responding appropriately in a timely manner Supporting the team with preparing food and refreshments Previous experience of leading or supervising a team highly desirable Passion for delivering a memorable customer experience Great communication skills and be comfortable making decisions Ability to work on own initiative and make reasoned decisions under pressure Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Want to know what it's like to work for us? Find out from our colleague Luca. Founded in 2001, we are the UK's leader in motorway rest stops. We have more than 54 locations throughout the country, with over 6,000 colleagues dedicated to customer satisfaction. We’re one moto family – there are so many incredible brands to work with such as WHSmith, Costa, KFC, Pret A Manger, Burger King and many more. We’ve carved out a reputation for providing excellent customer service. We’re not perfect yet, but we strive to be. That's why we have made it our mission to transform the UK’s rest stop experience. Salary: £28,500 – £29,500 per annum (40 hours per week). Shift times: 5am – 6pm. Location: Winchester Services, M3, Shroner Wood, Winchester SO21 1PP. As a supervisor, you will be the strong right arm of your store manager and empowered to run the unit like it’s yours. The role is simple: to be an enthusiastic leader and brand ambassador delivering Greggs’s much‑loved sausage rolls, baked goods and exceptional service as we transform the UK's rest stop experience. Benefits Annual bonus up to £3,445 per annum Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in the management team #J-18808-Ljbffr