Service Delivery and Relationship Manager

2 weeks ago


Leeds, United Kingdom NHS Full time

Service Delivery and Relationship Manager Summary The Service Delivery & Relationship Manager will assure operational delivery of Leeds GP Confederation services, manage operational staff, and report on risks & mitigation. Responsibilities Lead operational management and delivery of services to patient-focused high quality standard. Ensure leadership guidance to first line operational staff. Deliver services against contractual requirements, KPIs and cost efficiency. Provide contractual reports, compliance and CQC regulations. Monitor service performance and implement continuous improvement. Represent Leeds GP Confederation at meetings, partnership boards and collaborative forums. Manage stakeholder relationships with commissioners, GP practices, and system partners. Support finance team to manage budgets and resource allocation. Contribute to strategic planning, innovation and digital transformation initiatives. Promote staff wellbeing, engagement, and professional development. Qualifications Educated to Degree level or equivalent experience. Experience managing complex organisations and operational capacity. Strong communication, relationship management and stakeholder engagement. Evidence of NHS and local authority policy knowledge and primary care awareness. Continuing professional development experience. Knowledge of project management and change facilitation. Details Location: Leeds, White Rose Office Park, LS11 0DL. Salary: £46,953 per annum. Contract: Permanent. Hours: Up to 37.5 hours per week. Working pattern: Full-time, flexible working, home or remote. #J-18808-Ljbffr



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