Business Analyst
1 day ago
Do you have a detailed understanding of card payment processes and are you looking for a new opportunity where you can use your analytical skills within a Cash and Card operations team?Job Summary:As a Business Analyst in the Cash & Cards Operation, this role will require a detailed understanding of Cash & Card payment processes, an analytical approach to problem solving, and an ability to work effectively with product, technology, and business teams to resolve complex customer enquiries/executive complaints and develop new and enhanced processes.Job responsibilities:Conduct enquiries and investigations of complex cash and card issues that frontline contact center teams cannot resolveLiaise with Product & other Operations teams to support building of customer journeys for contact centerGather requirements and support building of tools and processes for Cash and Card teamSupport and deliver training material for Contact Centre and Ops teams whenever requiredCreate and update playbooks for C&C Ops Team for new payment productsRequired qualifications, skills and capabilities:Knowledge and understanding of card payment processes, including transaction lifecycle, authorization, clearing, and settlement.Proven experience of Visa or MasterCard schemesWorking experience in ISO8583 format would be preferableWillingness to learn new schemes and rulebooks to support C&C Ops.Diverse product knowledge, with an ability to develop an understanding of new productsAbility to work under considerable time pressure, whilst maintaining a high level of accuracy and qualityExcellent communication and organizational skillsPreferred qualifications, skills and capabilitiesStrong analytical skills to analyze the information, identify the problems, and work towards finding the solutionsAbility to partner and influence across businesses teams and other support groupsControl focus and mind-set at all times, whilst respectively challenging the status quoAttention to detail whilst being cognizant of materiality levelsA relevant degree, accounting, or financial qualification would be beneficial#ICBCareer #J-18808-Ljbffr
-
Business Analyst
3 days ago
City of Edinburgh, United Kingdom Noir Full timeThis range is provided by Noir. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeBusiness Analyst - Wealth Management – Edinburgh, Scotland(Key skills: Business Analyst, Digital Transformation, Business Process Change, Requirement Gathering, Analysis, Documentation, Stakeholder Management,...
-
Business Analyst
5 days ago
City of Edinburgh, United Kingdom eTeam, Inc. Full timeBusiness AnalystLocation: EdinburghDuration of the Assignment: One YearJob Purpose and primary objectives: The Business Analyst needs with proven potential, who has experience in stakeholder management, has in depth knowledge on requirement elicitation and a great communicator. As business analyst the associate needs to enable mechanisms on visualization of...
-
IT Business Analyst
3 days ago
City of Edinburgh, United Kingdom Computershare UK Full timeIT Business Analyst Computershare UK is looking for an IT Business Analyst to join our technology department in Edinburgh, Bristol, or Warsaw. The role requires a minimum of three days per week in the office with flexible work‑from‑home options. Responsibilities Assist the product‑focused, cross‑functional delivery team in bridging the gap between...
-
Business Analyst
2 weeks ago
City of Edinburgh, United Kingdom John Goddard Associates Full timeJoin to apply for the Senior Business Analyst role at John Goddard Associates. Key Responsibilities Gather, analyse and present data to inform the 2027 interim and 2030 Target Operating Models Identify gaps in information and recommend effective solutions Support corporate service improvement activities (e.g., finance) through process mapping,...
-
IT Business Analyst
3 days ago
City of Edinburgh, United Kingdom Computershare Full timeOverviewJob DescriptionLocation: Edinburgh, Bristol or WarsawIn this position, you'll be based in the Edinburgh, Bristol or Warsaw office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.We give you a world of potentialAre you an...
-
Business Analyst
7 days ago
City of Edinburgh, United Kingdom Infinite Talent Full timeLead Business Analyst - Sonata Inside IR35: £425 per day Location: Edinburgh – Hybrid Working What You'll Do Perform Business Analysis roles on Business and Technology Transformation Programmes, helping Insurance clients achieve their strategic and operational goals. Gather, prioritise, analyse, specify, and validate requirements, including the...
-
Business Analyst
5 days ago
City of Edinburgh, United Kingdom Diligenta Full timeSalary: From £30,514-£38,143 per year Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by...
-
Business Analyst
1 week ago
City of Edinburgh, United Kingdom Morson Talent Full timeBusiness Analyst – Revenue (Fixed term / Secondment until May 2026) We’re looking for a talented and motivated Business Analyst to join our client’s Customer Revenue Billing Team—a team at the heart of transforming how we deliver innovative, user‑focused billing solutions. In this role you’ll be instrumental in driving forward enhancements to our...
-
Business Analyst
3 days ago
City of Edinburgh, United Kingdom M&G Full timeOur purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to...
-
Senior Business Analyst
3 days ago
City of Edinburgh, United Kingdom M&G plc Full timeOur purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to...
