Product Specialist

2 weeks ago

London, Greater London, United Kingdom The Sales Recruitment Network Full time

The sales recruitment network is recruiting for a product specialist. This role does require travel. Product specialist experience is required.

Product Expertise
  • Develop an in-depth understanding of the C2 and C5 product range, including the banding module, and serve as the go-to expert for technical queries.
Training & Development
  • Design and deliver structured training sessions to engineers, ensuring they have the necessary knowledge and skills to work effectively with their products.
  • Provide a fully documented training programme, incorporating video footage as a key support asset.
Technical Support (Internal)

Provide hands-on assistance and troubleshooting to engineers, fostering a collaborative and solutions-oriented environment.

Technical Support (Customer-Facing)
  • Offer on-site hands-on assistance and troubleshooting to customers, ensuring exceptional service and expertise.
Building a Self-Sufficient Engineering Team
  • Ensure all field-based engineers develop a high level of product knowledge and can take the lead in your absence, operating under a Make Yourself Redundant policy.
  • Key principles:
    • Knowledge Sharing & Documentation
    • Delegation & Empowerment
    • Training & Development
    • Process Optimisation
    • Technology & Automation
    • Succession Planning

Cultural Shift towards a self-sustaining team.

Communication & Engagement
  • Build strong relationships with the engineering team, sales team, and other departments, ensuring open communication and collaboration.
  • Work under the philosophy of an internal customer approach, ensuring seamless cooperation across teams.
Continuous Improvement
  • Gather feedback from engineers, sales, and other departments to refine training and support materials, enhance product support, and contribute to product development discussions.
Documentation
  • Create and maintain user guides, technical documentation, and training materials to support ongoing learning and development.
Bank of England Compliance
  • Ensure that all Bank of England Framework testing is planned and completed on time so that all customers' adaptations remain compliant.
#J-18808-Ljbffr

  • Lead Growth Product Manager

    3 days ago

    London, Greater London, United Kingdom In Product Full time

    Job Description Lead Growth Product Manager - Up to £140,000 plus Stock Options - London Hybrid working 3 days a week in officeIn Product is partnered with a Scale-up business who are growing sustainably in the B2C. This business is funded by some of the UK and Europe's top investors, they are looking to elevate the growth of their business through a...

  • Lead Growth Product Manager

    1 week ago

    London, Greater London, United Kingdom In Product Full time

    Lead Growth Product Manager - Up to £140,000 plus Stock Options - London Hybrid working 3 days a week in officeIn Product is partnered with a Scale-up business who are growing sustainably in the B2C. This business is funded by some of the UK and Europe's top investors, they are looking to elevate the growth of their business through a Product Leader who can...

  • Marketing Production Specialist

    2 days ago

    London, Greater London, United Kingdom Barclay Specialist Care Ltd Full time

    Are you passionate about driving impactful marketing campaigns in the financial services industry? Devonshire is working with an investment management firm to help them find their first Marketing Production Specialist in the UK.As the Marketing Production Specialist, you will play a key part in executing multi-channel marketing campaigns for their investment...

  • Product Specialist

    2 weeks ago

    London, Greater London, United Kingdom psd group Full time

    Product Specialist - Associate Director/Director - ETF Provider - EquityProduct Specialist – ETFs (equities, commodities, thematics, digital assets)A top global ETF Provider is hiring a Product Specialist in their European Research Team to help deliver research and drive growth across the fund range. This role will be based in London or Munich.This...

  • Product Specialist

    20 hours ago

    London, Greater London, United Kingdom Siemens Healthineers Full time

    Product Specialist (AT Surgery Mobile C Arm) – South Region (desirable)Join us to apply for the Product Specialist (AT Surgery Mobile C Arm) – South Region (desirable) role at Siemens Healthineers.This role is within our Advanced Therapies team and is based in the Southern UK. It is a full-time remote position.Role OverviewAs a Product Specialist, you...

  • Product Specialist

    2 weeks ago

    London, Greater London, United Kingdom Mason Blake Full time

    A leading investment management firm has an excellent opportunity for a Product Specialist to join one of their fast-growing investment teams.Sitting within the Investment team, the Product Specialist will be a key representative for the team's equity strategies. Our client is looking for a bright, driven and collaborative individual for this...

  • Product Specialist

    2 weeks ago

    London, Greater London, United Kingdom Mason Blake Full time

    Our client, a global real assets firm, is looking to recruit a Product Specialist to join the business and take ownership for a group of real estate products. The successful candidate will work alongside portfolio teams to execute strategy and support fund growth.The Product Specialist will be responsible for the following:Be the lead contact for delivering...

  • Product Specialist

    1 week ago

    London, Greater London, United Kingdom Mason Blake Full time

    Our client, a global real assets firm, is looking to recruit a Product Specialist to join the business and take ownership for a group of real estate products. The successful candidate will work alongside portfolio teams to execute strategy and support fund growth.The Product Specialist will be responsible for the following:Be the lead contact for delivering...

  • Product Specialist

    2 days ago

    London, Greater London, United Kingdom Thomas Lee Recruitment Full time

    Become the go-to expert for cutting-edge scientific solutions. We're seeking a passionate Scientific Product Specialist to leverage their technical knowledge and problem-solving skills, supporting the sales and application of specialized automation and fluid control products. Your expertise will directly impact the efficiency and innovation of leading...

  • Product Specialist

    2 days ago

    London, Greater London, United Kingdom Wisetech Global Limited Full time

    As a Product Specialist, you see our customers' challenges as opportunities. You turn our customers' pain points into articulate requirements, and you work with your team to solve problems our customers didn't even know they had. The depth and breadth of accounting features is constantly being expanded to meet the accounting needs of multinational businesses...