F&O Support Engineer

1 week ago

London, Greater London, United Kingdom Pearson Carter Full time

Pearson Carter are working with a global client who provides shared business services to a wide variety of successful companies worldwide. From industries such as healthcare to technology, and motor sports to renewable energy, they aim to maximise every company's potential for long-term, sustainable growth.

This is a 6 month contract but there is a possibility for another 6 month extension.

Responsibilities:
  • Troubleshoot ERP user issues by working directly with the ERP support team, the local IT Team and Microsoft support as necessary to resolve issues.
  • Act as the Subject Matter Expert (SME) to support finance & commercial teams on the different ERP modules through expert knowledge of the D365 F&O and related software products.
  • Provide first level support for end-users, including research on various data, system, and integration issues.
  • Administer Dynamics 365 F&O organization access and automate role-based access as appropriate.
  • Provide application support and work with the implementation team to assist with troubleshooting and maintenance of our D365 F&O applications.
  • Work with support teams, implementation teams, product teams and other stakeholders to ensure a streamlined customer experience.
  • Identify systems and system usage improvement opportunities and implement associated system enhancements (e.g., automation of manual steps) in collaboration with the ERP team, the account managers, and the customers.
  • Work closely and communicate with stakeholders and system end users in the operating companies to improve ERP system usage, uncovering areas for improvement of developing and implementing the ERP solution.
Skills Required:
  • Experience with the following Supply Chain modules - Warehousing, Production, Inventory & Manufacturing.
  • 5 - 8 years of experience with Dynamics 365 Finance and Operations in a technical or functional capacity or related experience.
  • Clear understanding of how Dynamics 365 Finance and Operations interact with other technologies and platforms (e.g., Azure).
  • Strong MS Office skills across PowerPoint, Excel, and Word.
  • Ability to work independently as well as collaboratively with a team to meet deadlines.
  • Good understanding of accounting principles.
  • Participated in all stages of lifecycle of MS D365 F&O implementation projects a big plus.
Location

The client has an office in London & Oxford. Role is hybrid - client is willing to show flex depending on experience.

Day rate:

This is a 6 month contract role outside IR35 - day rate is dependent on experience but around £600.

How to Apply:

Please reply asap along with your CV to be considered for this position. You can also reach out to me on harry.b@pearsoncarter.com or 0191 406 6111.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Consulting, Finance, and Supply Chain

Industries

IT Services and IT Consulting

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