IT User Technician
3 days ago
OverviewWe are looking for a proactive and customer-focused IT User Support Technician to join our growing team. The ideal candidate will provide technical assistance, troubleshoot issues, and ensure smooth functioning of IT systems for end users. This role requires strong problem-solving skills, excellent communication abilities, and a commitment to high-quality support.ResponsibilitiesProvide first-line and second-line technical support to end users across hardware, software, and network issues.Install, configure, and maintain desktops, laptops, mobile devices, printers, and other IT equipment.Support Microsoft Windows, Office 365, email configurations, and user account management.Troubleshoot connectivity issues, including LAN/WAN, Wi-Fi, and VPN.Perform system updates, patches, and routine maintenance.Log, track, and resolve incidents using the company’s ticketing system.Assist with onboarding and offboarding users, including setting up devices and access permissions.Educate users on best practices, cybersecurity hygiene, and safe system usage.Escalate unresolved technical issues to senior technicians when required.Maintain documentation of procedures, asset inventory, and support activities.QualificationsProven experience as an IT Support Technician, Service Desk Technician, or similar role.Strong understanding of Windows OS, Office 365, basic networking, and computer hardware.Knowledge of Active Directory, user account management, and basic server interactions (preferred).Excellent troubleshooting and analytical skills.Strong customer service and communication skills.Ability to prioritize tasks and manage multiple issues efficiently.Relevant certifications such as CompTIA A+, Network+, Microsoft 365, or MCSE (advantageous). #J-18808-Ljbffr
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IT user support technician
1 week ago
Leicester, United Kingdom TESTQ Technologies Limited Full timeJob Type: PermanentWork Mode: RemoteVacancy: 1Job PurposeTESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their businesses and decrease operational costs on continuous basis in an ever-changing business environment.Job...
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IT Technician
4 days ago
Leicester, Leicester, United Kingdom Focus IT Recruitment Full time £25,000 - £60,000 per yearJob Description IT Technician The Company:Focus IT have the pleasure of working with this well-established support Company. The Role:Due to industry growth, we now have a requirement for self-driven and highly motivated person to come in and build on their expertise in the support sector and complement the existing team Key responsibilities:qualifying and...
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IT User Support Specialist – Windows
3 days ago
Leicester, United Kingdom Futuretech Consultancy Solutions Full timeA consultancy specializing in IT support is seeking a proactive IT User Support Technician to join their team in Leicester, UK. The ideal candidate will provide comprehensive technical support, assist with hardware and software installations, and ensure optimal IT service delivery to end users. Strong problem-solving skills and a customer-focused approach...
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Remote IT User Support Technician
1 week ago
Leicester, United Kingdom TESTQ Technologies Limited Full timeA leading IT services provider in the United Kingdom is seeking an experienced IT Support Technician to provide 1st and 2nd line support across various platforms. The ideal candidate will have over 5 years of experience, strong knowledge of Windows, macOS, and mobile operating systems, and a customer-focused approach. This is a full-time, permanent role...
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IT Support Technician
2 days ago
Leicester, United Kingdom ITECCO Full time**Job Title**: IT Support Technician **Location**: Leicester, Leicestershire, England **Salary: £**22,000 - £25,000 DOE **Your main responsibilities will include**: - Resolving technical issues and providing technical advice. - Troubleshooting network and hardware issues. - Installing and configuring hardware and software. - Managing and maintaining...
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IT operations Technician
1 week ago
Leicester, United Kingdom TESTQ Technologies Limited Full timeTQUKI0495_5096 - IT operations Technician Job Type: Permanent Work Mode: Remote Reference: TQ2425_3131_464 Vacancy: 1 Job title: IT operations Technician Job Purpose: TESTQ Technologies is an IT services and solutions company whose offerings spans over variety of industry sectors with strong technical, domain and process expertise helping clients grow their...
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Customer Experience Analyst
2 weeks ago
Leicester, United Kingdom e-bate Limited Full time**Location**: Leicester - Hybrid (2 days in office p/w) **Contract Type**: Full Time, Permanent **Salary**: £23,000 - £28,000 per annum, dependant on experience **About the role** e-bate is a SaaS FinTech scaling startup in Leicestershire, taking on the world of rebates and commercial trading agreements in multiple verticals from pharma to automotive to...
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IT Support Technician
1 week ago
Leicester, United Kingdom Net Connect Solutions Ltd Full timeWe are looking for a reliable and customer-focused IT User Technician to join our team. The ideal candidate will provide first-line technical support, maintain IT systems, and ensure smooth daily operations for users. This role requires strong troubleshooting skills, good communication, and the ability to manage multiple tasks effectively. Key...
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IT Support Technician
2 days ago
Leicester, United Kingdom i4 Jobs Full timeDescription IT Support Technician – Leicester – £18,000 – £21,000 Due to growth and internal promotion in the IT support team. My client is looking for an experienced IT Helpdesk Technician to join them. This is a full-time, permanent opportunity based in Leicester. Due to the size of the company national travel to other sites will be required. You...
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Senior IT Operations Technician
1 week ago
Leicester, United Kingdom TESTQ Technologies Limited Full timeAn IT Services Company in the UK is looking for an IT Operations Technician to support daily operations and ensure the reliability and security of IT systems and networks. The role encompasses monitoring, maintenance, and troubleshooting, alongside providing technical support to end-users. Candidates should possess over 5 years of experience in IT...