Senior Change Deployment Manager

Overview Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. Role Job reference: 332873 | Senior Change Deployment Manager Salary: from £47,322, 10% annual bonus potential Benefits: 25 days annual leave plus bank holidays, rising with service, plus a company pension scheme with highly competitive contribution rates Contract: Permanent, Full time Location: Role covers Ayrshire, Glasgow, Highlands and Perthshire region Responsibilities Working to the Transformation Change Lead, the Senior Change Deployment Manager has a major role to play in the transformation journey. Accountable for the delivery of large complex projects by planning, evaluating & completing the technical, project and change management and governance tasks for all projects and revisions deployed within an operational pipeline area. Work directly in units with the operational teams to introduce and lead through a structured range of project activities and engagement processes to ensure projects are deployed to cost, quality and benefit, whilst achieving sustainability through end-user engagement. Lead delivery of large-scale complex project strands, commercial projects and medium to large delivery office revisions within the scope of the Integrated Transformation Plan to time, cost, benefit & quality. Lead a team of Change Deployment Managers to provide a cohesive technical and people-focused approach to project deployment from start-up through early life support and PIR. Develop team members to ensure high performance and continuous improvement. Lead unit/plant Start-Up and stakeholder engagement meetings to ensure deployments are understood and adopted by the receiving population; challenge where stakeholders are not actively engaged. Complete weekly reporting on progress vs the plan to all stakeholders. Follow and continually improve all nationally agreed processes/national agreements relevant to the change being introduced. About you To excel in this role you'll possess the following skills and criteria: Ability to coherently articulate how the project will deliver an element of the Integrated Transformation Plan Ability to simultaneously manage a set of revisions in various phases of deployment Ability to manage activities of the project and/or revisions with multiple key stakeholders Ability to utilise appropriate measurement tools to evaluate ongoing progress and effectiveness Proven use of programme management and change management methods, tools, and techniques Ability to effectively engage, communicate and establish credibility with all levels of the organisation Ability to work closely with the entire project and operational teams Note: the role requires regular travel around the region covered Experience Proven experience of delivering project work packages to time/cost/quality within an overall project Proven experience of working in teams/virtual teams in dynamic environments (up to 50+ people) Proven experience of operating at middle management level Qualifications Project management certification – APM PFQ desirable Change Management certification – Prosci desirable Extra Benefits Family friendly support Enhanced maternity pay, paternity leave, adoption leave and shared parental leave Discounts and offers – more than 800 offers to save on groceries, days out, holidays and household bills* Supportive and generous company sick pay Your Wellbeing – 24/7 access to services and tools for physical and mental health, financial and social support and advice Next steps The next stage of the selection process will be a face to face/virtual interview consisting of competency-based and role-specific questions. We plan to hold interviews on 18th and 19th of December at Glasgow Mail Centre. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ Closing Date: 10th December. Please note, this advert may close early if the appropriate number of applications has been reached. #LI-Hybrid #LI-POST #LIMRT #J-18808-Ljbffr