White Goods Engineer – Field Based – Norwich
2 weeks ago
White Goods Engineer – Field Based – Norwich [PAS128]] Join to apply for the White Goods Engineer – Field Based – Norwich [PAS128]] role at Pacifica White Goods Engineer - Field Based - Norwich | Up to £50,000 OTE £1,500 Sign-On Bonus | Van, Bonus & Much More Location: Norwich & surrounding areas Job Type: Full-Time, Permanent Salary: £27,000 - £36,000 basic + uncapped bonus (OTE up to £50,000+) Bonus: £1,500 sign-on bonus available for new starters About The Role Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers' homes. Covering Norwich and surrounding areas, you'll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day. What You’ll Do Diagnose and repair at least four core domestic appliances in customers' homes Deliver excellent customer service during on-site visits Use intuitive software to manage your day, order parts and access job information Maintain Pacifica's high standards in professionalism, reliability and safety What You’ll Need Minimum 2 years' experience in the white goods repair sector in a field based capacity Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens Full UK manual driving licence (max 6 points) What You’ll Get Competitive basic salary: £27,000 - £36,000 (based on experience & skill set) Uncapped performance bonus – OTE up to £50,000+ £1,500 sign-on bonus Modern company van with fuel card and optional private use Tools, uniform, PPE, and tablet provided Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required Up to 33 days' holiday including bank holidays Company pension and Death in Service benefit (3x salary) Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits Daily parts delivery to a secure by-box near your home Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes Market-leading job management software About Pacifica Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care. Our Purpose To keep households running while protecting the environment. Our Vision To care for our customers' appliances for a more sustainable world. Apply Now Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 sign-on bonus. #J-18808-Ljbffr
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