Weekend Community Meals Delivery Officers

About UsNorth Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The RoleCommunity Meals is a hot meals service provided by North Somerset Council to people within North Somerset who have difficulty in preparing and cooking hot meals. We are looking to employ a flexible driver who is as passionate about our service as we are. Community Meals drivers are more than a delivery person – they are, in some instances, the only contact our clients have with another person during their day. As part of the delivery service you will complete welfare checks, for example ensuring the person is warm during winter months, or has sufficient drinks in warmer weather, and report any concerns to the Business Support Team. We deliver our service for 363 days of the year, which includes weekends and bank holidays, pausing on Christmas Day and New Year’s Day. We currently have two kitchens, so you may drive from our Castlewood Kitchen based in Clevedon, or our Weston kitchen based in Worle. Where a Council vehicle is used, you will undertake vehicle safety checks and routines and report incidents as required in accordance with North Somerset operational policies. Key ResponsibilitiesEnsure daily work instructions are acknowledged and both planning and preparations for operational deployment are undertaken.Effectively deliver community meals services to our clients in accordance with a journey plan, timetable and/or delivery manifest, in a timely manner and with a person-focused approach.Undertake client welfare checks at each visit in line with agreed protocols and instructions on the schedule/plan, reporting any incidents and communicating any variances in accordance with council policy.Where a council vehicle is used, position, collect and return the vehicle from multi-point locations.Maintain a current, valid driving licence (minimum of a Category B) and submit this routinely for review. This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check. Valid Driving LicenceA valid Class B driving licence is essential for this role. Work StyleAs a Community Meals delivery officer your working style falls into the mobile working category. About YouWe are looking for caring, compassionate individuals to work in a front-facing, person-focused service within the Community Meals Team. You should feel confident working independently and also be a keen team player. Being a clear and strong communicator, that offers experience and understanding of supporting people who are older and/or disabled, will be beneficial to the role. We are keen to invite interest that can demonstrate transferable skills within your career to date although full training and continuous professional development is offered. Under the direction of the Lead Driver and/or Community Meals Team Manager, you will deliver high quality customer-focused services that support the work of this service. Duties will typically include delivering hot and cold meals within a prearranged, structured schedule to clients, plating meals and ensuring a hot/cold drink is available; in addition, checking that the person is well and reporting any concerns in line with North Somerset procedures. Use of own vehicle is supported subject to checks, and a mileage allowance will be paid in line with North Somerset travel policy. What We OfferCompetitive salary and benefitsFlexible working arrangementsLocal Government PensionOpportunities for professional developmentInclusive staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff ForumsOpportunity to purchase up to an additional 10 days annual leave each yearDedicated in-house Wellbeing TeamSalary sacrifice Cycle to Work and Electric Vehicle schemesFurther details of our excellent rewards package can be found in our Benefits booklet. How to ApplyIf you share our vision and values and are ready to make an impact in North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59 pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact InformationFor further information about the role, please contact Christine Ratcliffe, Community Meals Manager. christine.ratcliffe@n-somerset.gov.uk Important InformationAs a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Equal OpportunitiesAt North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. #J-18808-Ljbffr