Head of Data Analytics and Transformation IH

Head of Data Analytics and Transformation IH Location: Glasgow, Scotland, United Kingdom About Cigna HealthcareCigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. About the RoleReporting to the Chief Technology Officer for IH, the Head of Data Analytics will lead the evolution of our Data & Analytics organization. The holder will drive day‑to‑day operations of the D&A organization and transformative initiatives, developing Cigna IH markets’ ability to become more data‑driven through collaboration with IH leaders to generate insights. The role requires a balance of technical expertise, leadership in building highly collaborative teams, and business acumen to work with senior leaders to enable data‑driven decision making, optimize operational efficiencies, and create measurable business impact. Functions under purview Data Strategy and GovernanceResponsible for defining data lifecycle and governance framework, measuring data maturity, and improving data quality. Acts as the Agile product management layer of the data organization. Agile Data Product OwnershipDefines owners of data products that provide access to data and analytical tools for various IH business areas and audience ranges. Data Science and AIIncludes data analysts and scientists who apply advanced ML and GenAI algorithms for global and local use‑cases, supporting the transformation effort to broaden GenAI adoption. Data and Reporting SolutionsIndustrialises the development and distribution of reports or dashboards, maintains and simplifies the BI and reporting tool landscape. Job Responsibilities Strategic Leadership & Transformation: Define and execute a transformation roadmap for the Data Analytics unit, foster a culture of continuous learning, rapid experimentation, and data‑driven decision making, champion agile methodologies, and drive iterative development and cross‑functional collaboration. Team Development & Capability Building: Build and lead a high‑performing analytics team with expertise in data science, engineering, and AI, develop talent through mentorship, training, and upskilling, and ensure strong collaboration between data, technology, and other business teams. Data‑Driven Decision Making & Business Impact: Partner with business and technology leaders to drive adoption of data‑driven decision making, design and implement frameworks to measure and communicate the impact of analytics initiatives, and enhance data accessibility and self‑service analytics capabilities. Revamp D&A Operating Model: Design and implement transition of the D&A function to a Hybrid Data and Analytics model, build working relationships with local D&A leaders, and define direction of IH’s data strategy that serves both IH globally and local markets. Enhance D&A Delivery & Reporting Data Analysis and Reporting: Oversee the development and delivery of data analytics projects, ensuring they meet business requirements and deadlines. D&A tooling: Oversee and manage the implementation of business intelligence tools and data hosting platforms to support data‑driven decision‑making. Data Integration and Management: Optimize integration of data from various sources, including internal systems and external partners with the Data Engineering and Cloud Engineering teams. Collaborate With The Cloud Engineering And Architecture Teams To: Define roadmap for data warehousing and data lake solutions to support analytics and reporting needs. Define blueprint for data ingestion from simple ETL to data streaming models. Stakeholder Engagement Build and maintain strong relationships with internal stakeholders, including senior management, to understand their data needs. Communicate complex data findings in a clear and concise manner to both technical and non‑technical audiences. Innovation and Technology Stay abreast of emerging trends and technologies in data and analytics. Evaluate and implement new tools and technologies that enhance our data capabilities. Skills/Qualities Wider business acumen and strategic thinking mindset. Results‑driven execution orientation. Ability to effectively collaborate with all levels of stakeholders including C‑level. Excellent problem-solving and analytical skills. Ability to operate in context of ambiguity. Operate and influence across regions in a global multi‑cultural work context. Strong knowledge and experience in Agile transformation and experience in working with Agile methodologies. Demonstrated ability to engage work and manage technology teams and workstreams. High levels of initiative with a proactive and solutions‑driven approach. Ability to communicate at a high level and explain concepts in a clear and concise fashion while being detail‑oriented and organized in execution. Ability to research, prepare and deliver internal presentations in a range of formats and settings. Excellent negotiation, influencing and persuasive skills. Able to operate as a respected and influential member of the Technology and D&A leadership team with demonstrated ability in influencing, motivating, coaching and consulting. Experience/Qualifications Required Proven 10+ year experience in a technology, data and analytics management role, preferably within the healthcare or health insurance industry. Experience in driving transformation within a data analytics or technology function. Self‑starter mentality with can‑do attitude. Strong leadership and team management skills. Excellent analytical and problem‑solving abilities. Experience with business intelligence tools such as Tableau, Power BI, or Qlik. Knowledge of data governance frameworks and best practices. Strong communication and stakeholder management skills. Ability to work in a fast‑paced, international environment. In‑depth knowledge of the Health Insurance business and data and analytics needs. Benefits Competitive salary Multicultural and hybrid working environment Private Medical Insurance Employee Well‑being Benefits Educational Development Program Other Information Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response. Seniority Level Executive Employment Type Full‑time Job Function Business Development and Sales Industry Hospital and Health Care #J-18808-Ljbffr