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Associate Research Consultant, CoStar
2 weeks ago
Associate Research Consultant – London CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. ROLE DESCRIPTION As an Associate Research Consultant, you are responsible for identifying, validating and documenting the key element to CoStar’s success: Our data. Through building relationships with industry stakeholders, you will capture market-critical information that enables our clients to make informed high impact business decisions. Additionally, you will be responsible for ensuring clients maximise CoStar Group’s marketing and information products – from helping brokers and owners increase the exposure of their listings on LoopNet, to training new clients to run effective searches in CoStar. Through these interactions, you will curate their listings, ensuring they are getting the most visibility on our platform. Paramount to an Associate Research Consultant's success will be delivering exceptional customer support and ensuring we maintain and procure high‑quality data. RESPONSIBILITIES Contribute to the growth of an accurate and complete database of commercial real estate inventory Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real‑estate professionals to obtain real‑time property and transaction data Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market Monitor client usage and engage clients to use CoStar products in new and effective ways Build and maintain mutually beneficial relationships with clients Act as a first point of contact for new clients and support early adoption of the product Provide on‑going training and support to clients to increase product use and knowledge Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience Partner closely with CoStar sales organization to effectively on‑board and resolve client inquiries Provide exceptional service to all clients with a heavy emphasis on personal attention QUALIFICATIONS Bachelor’s degree or equivalent experience Experience in a customer service environment, ideally within a corporate context Excellent communication skills, ability to deal with people at all levels of seniority Demonstrate a strong interest in the commercial real‑estate industry Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas Natural curiosity, persistence, and ability to conduct thorough investigative research Proven success performing to metrics or key performance indicators (KPIs) WHAT’S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and BlueFin or one of our key UK‑wide hubs. Full private medical cover, dental cover, Life Assurance and member rewards 28 days annual leave A competitive pension Season ticket loans Enhanced maternity and paternity pay and much more Comprehensive training program emphasizing commercial real‑estate principles, branding techniques, and client service phone skills and opportunities to gain subject matter expertise At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real‑estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to recruiting@costargroup.com. #J-18808-Ljbffr
