Salesforce Data Quality Analyst
3 days ago
OverviewRiskonnect is looking for a highly detail-oriented Salesforce Data Quality Analyst to lead operational data cleanup, enrichment, and maintenance activities across our CRM ecosystem. This role will ensure Salesforce is a reliable, unified platform supporting critical processes across Sales, Marketing, Finance, Customer Success, and Professional Services.You’ll work hands‑on to improve account, contact, lead, and opportunity data while supporting integrations with systems like NetSuite, Gong, ZoomInfo, and HubSpot. You’ll be the go‑to expert for data integrity—keeping our customer and prospect data clean, consistent, and actionable.Key ResponsibilitiesData Cleanup & MaintenanceIdentify and resolve duplicate, incomplete, and inaccurate records in Salesforce using tools like Data Loader, Excel, DemandTools, RingLead, or CloudingoMerge and normalize data across related objects—particularly accounts, contacts, and opportunitiesStandardize data formats, naming conventions, and account segmentation criteriaMaintain and optimize account hierarchies and parent‑child relationships to support territory alignment, GTM planning, and enterprise reportingCRM Ecosystem SupportMonitor and validate data integrations from and to Salesforce, especially with NetSuite (ERP), Gong (call intelligence), ZoomInfo (data enrichment), and HubSpot (marketing automation)Troubleshoot sync issues and support data reconciliation between Salesforce and connected systemsPartner with CRM administrators and integration teams to improve automated data flows and error handlingGovernance & ReportingTrack and report on key data health metrics (e.g., duplicate rates, completeness scores, error trends)Support audit readiness and compliance initiatives through strong documentation and data validation practicesParticipate in regular data audits and implement remediation plans for any anomalies foundCross‑Functional CollaborationPartner closely with Sales Operations, Marketing, Customer Success, and Finance to align CRM data with business goalsField data quality requests and help define SLAs for data updates, enrichment, and supportEducate users on proper data entry protocols and support adoption of best practicesQualifications3+ years of experience in CRM data quality, stewardship, or operations roles—Salesforce experience is requiredDemonstrated success with operational data cleanup, record deduplication, and large-scale data correctionProficiency with Salesforce datamodel to understand integrity relationships between Accounts, Contacts, Leads, etc (All Salesforce standard Objects)Proficiency with Salesforce data tools (Data Loader, Workbench, SOQL) and Excel; experience with DemandTools, Cloudingo, or RingLead a plusUnderstanding of CRM‑object relationships (Accounts, Contacts, Leads, Opportunities, Custom Objects)Experience working with integrated systems like NetSuite, HubSpot, ZoomInfo, Gong, or other GTM platformsStrong troubleshooting and data validation skills; confident navigating sync issues and system discrepanciesExcellent communication skills and ability to collaborate across technical and non‑technical stakeholdersFamiliarity with basic data governance principles and data compliance requirements (e.g., GDPR, CCPA)Nice to HaveExperience supporting RevOps, SalesOps, or MarketingOps teamsSalesforce Administrator certificationExposure to MDM (Master Data Management), data warehouses, or CDPsFamiliarity with middleware tools such as Boomi, Workato, or MuleSoft #J-18808-Ljbffr
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Brighton, United Kingdom Riskonnect Full timeA data management company seeks a Salesforce Data Quality Analyst to ensure comprehensive operational data cleanup and maintenance within their CRM. This hands-on role involves resolving data integrity issues, monitoring integrations with systems like NetSuite, and establishing best practices alongside cross-functional collaborations. Ideal candidates will...
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