Healthcare Support Worker

Job Summary The Trauma and Orthopaedic unit is looking for people who want to make a difference and become part of a highly motivated team. If you are a dynamic, hard‑working, flexible worker and able to work under pressure, use your own initiative and are a team player with good communication skills, then our Healthcare Support Worker role could be for you This post involves preparation of the theatre, ensuring the cleanliness of the environment and equipment, working in the theatre environment, and supporting qualified staff to provide excellent care to all patients. Good communication skills and a willingness to learn are essential. Job Responsibilities Communicate with patients and members of staff, including managers, nurses, ODPs, support and medical staff to ensure the continuity of patient care. To co‑operate with other departments in procedures carried out in the operating department. To liaise with HSDU, the team leader and the department co‑ordinator to ensure that appropriate instrumentation and stock items are available for list and emergency procedures. Participate as circulating member of theatre team, adhering to all theatre safety measures, in order that high standards of patient care are maintained. To escort patients from ward to anaesthetic room and theatres as requested by theatre staff. Follow Health and Safety regulations in order to maintain a safe working environment. To report incidents, accidents and complaints to the team leader or co‑ordinator according to Trust policy. To adhere to all theatre procedures in carrying out duties within the department. Awareness of cost implications and the effective use of resources. To maintain competence in the use of relevant medical devices in the clinical area. To assist in the induction of new members of staff and students to the department. To recognise the importance of accurate record keeping, data collection and confidentiality concerning patient information. Transit role – to escort patients from ward to anaesthetic room and theatres as requested by theatre staff. Prepare equipment for the next day, communicate with HSDU for equipment. About Us We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues. The team is flexible and promotes a healthy work/home life balance, therefore your package with us includes a lot more than just your pay. Benefits NHS Pension Scheme Childcare at our day nursery Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays Staff Discounts Career development and training opportunities – We offer all essential training and guidance to enable you to do your role to the best of your ability, and climb the promotional ladder Employee Support – Staff have access to a 24‑hour helpline Job Details Date posted: 11 November 2025 Pay scheme: Agenda for change Band: Band 3 Salary: £24,937 to £26,598 a year per annum Contract: Permanent Working pattern: Full‑time Reference number: 388‑7460103‑PC&S‑A Job location: Trauma and Orthopaedic Theatres Level 5, Lawes Bridge, Torquay, TQ27AA Person Specification Essential Qualifications and training NVQ Level 3 in Health & Social Care or equivalent qualification/experience Desirable Qualifications and training Care Certificate English & Mathematics at GCSE grade A‑C (9‑4) or level 2 functional skills Essential Knowledge and experience Previous experience in a care environment or able to demonstrate a caring nature/life experience Understands the need for strict confidentiality Desirable Knowledge and experience Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health Essential Specific skills Basic computer/keyboard skills Fine motor skills – for venepuncture, phlebotomy and other clinical tasks Good interpersonal and communication skills Able to prioritise and organise work Able to work under instruction, under pressure and as part of a team Record keeping competency in handwritten and electronic records Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances Able to manage stress in themselves and others Able to offer support at times of emotional distress Willingness to undertake new skills and training Able to work as a team member or independently Ability to adapt behaviour to changing and challenging situations Be flexible, adaptable, reliable and punctual Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust Desirable Specific skills Healthcare competencies appropriate to area of work Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer Details Torbay and South Devon NHS Foundation Trust Trauma and Orthopaedic Theatres Level 5, Lawes Bridge, Torquay, TQ27AA https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab) #J-18808-Ljbffr