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End User Compute

3 weeks ago

Erskine, United Kingdom DXC Technology Full time

End User Compute (EUC) and End User Device Subject Matter Expert (SME) Join to apply for the End User Compute (EUC) and End User Device Subject Matter Expert (SME) role at DXC Technology The role requires DV. UK national required. Must have resided in the UK for the past 10 years to meet current security clearance requirements. Are you a single British passport holder (i.e., no dual nationality or any type of overseas card held directly or via parents)? Primary Responsibilities Serve as the primary SME for all End User Compute and Device initiatives, including Windows/Mac laptops, desktops, virtual desktops (VDI), mobile devices, and collaboration tools. Design and maintain modern device management solutions (e.g., Microsoft Intune, SCCM). Lead the technical lifecycle for EUC services—evaluation, planning, deployment, testing, support, and retirement. Develop and maintain policies and standards for device security, patching, compliance, and usage. Collaborate with cross‑functional teams including Security, Network, Service Desk, and Procurement to ensure cohesive EUC strategies. Evaluate new technologies and make recommendations to enhance user experience, security, and cost‑efficiency. Lead or support EUC‑related projects, including OS migrations, hardware refreshes, and application rollouts. Monitor and report on EUC service performance, incidents, and user satisfaction metrics. Ensure compliance with organizational policies, regulatory requirements, and industry best practices. Proven experience (5+ years) in an End User Compute or Device Management role, preferably in a large or complex IT environment. Deep technical knowledge of EUC infrastructure including: Microsoft Endpoint Manager (Intune/SCCM), JAMF, Group Policy Active Directory, Azure AD, and Conditional Access VDI technologies (Citrix, VMware Horizon, or Microsoft AVD) Strong understanding of endpoint security, encryption, antivirus, and compliance solutions. Familiarity with collaboration tools like Microsoft 365, Teams, and SharePoint. Excellent communication and documentation skills. Strong analytical, troubleshooting, and problem‑solving capabilities. About You UK national Happy to go through Security Clearance or already security cleared to SC and willing to go up to DV level clearance if not already. Confident in delivering high level technical representation of issues; including conference calls and handling of technical resolution. Experience collaborating with 3rd party vendors and customers. Passionate about technology. Ability to work with an Agile Team, being self‑driven and looking for continuous improvements. Opportunity Type: Permanent Vacancy Salary Description: Dependent on skills and experience Location: Erskine or Newcastle Countries: United Kingdom Application Website: https://jobs.dxc.technology/ Immediate Other Benefits Generous Family Friendly Flexible benefits package Health and Dental Insurance Company pension with employer contributions of up to 6% Ability to buy and sell annual leave Cycle to work scheme Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr