Customer Service Team Leader
3 days ago
Your Role in the Team As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will be to engage warmly with every visitor, providing best‑in‑class service and creating a friendly atmosphere. Your enthusiasm for technology will help you promote our online and retail products and services, ensuring that each customer enjoys their time with us. Join our team and be a key player in delivering outstanding hospitality in the dynamic world of retail betting Starting Salary £12.75 per hour How you’ll do it We want people who will exceed customers' expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will primarily involve hosting our customers in shop, cross‑selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions. Other duties will include Assisting customers to place bets through various channels, such as our betting terminals, telephone services, and in‑shop transactions Maintaining excellent shop presentation standards to create an inviting atmosphere for customers Responsible for all operations in the absence of the Shop Manager, ensuring smooth functioning of the shop Adapting to different situations while remaining customer‑focused Fulfilling social responsibility duties by adhering to established guidelines and regulations What we offer Competitive salary including pay increase after Performance Bonus & Promotional rewards Annual & Quarterly rewards Flexible work patterns Family Leave (Adoptive, Parental Leave & Wedding Leave) Company Sharesave Scheme (discount on Flutter Shares) Life Cover Company Pension Scheme Company Sick Pay Birthday Leave Employee Assistant Programme (including up to 6 free counselling sessions) Financial Wellbeing platform – NUDGE. Company Social Events. Groupon Discount Scheme Eyecare vouchers Values Customer First, Always | Change The Game | Win Together | Free To Be Me Inclusion Statement We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, representing what we believe in and supporting how we do things at Paddy Power. We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them. Seniority level Entry level Employment type Full‑time Job function Other Industries Entertainment Providers #J-18808-Ljbffr
-
Customer Service Team Leader
2 weeks ago
Inverness, United Kingdom Flutter Entertainment Full time**PAY RATE £11/h** **YOUR ROLE IN THE TEAM?** Paddy's Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to...
-
Customer Team Leader
3 days ago
Inverness, United Kingdom Coop Full time**Customer Team Leader** Location: 74 Telford Street, Telford Retail Park, Inverness, IV3 5LS Pay: £11.00 per hour + great benefits Contract: 20-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and...
-
Customer Team Leader
2 weeks ago
Inverness, United Kingdom Coop Full time**Customer Team Leader** Location: Shopping Centre, Keppock Road, Culloden, IV2 7LL Pay: £11.00 per hour + great benefits Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....
-
Customer Team Leader
2 weeks ago
Inverness, United Kingdom Coop Full time**Customer Team Leader** Location: 59 Church Street, Inverness, IV1 1DY Pay: £12.10 per hour + great benefits Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training...
-
Customer Team Leader
7 days ago
Inverness, United Kingdom Co-op Careers Full timeClosing date: 09-12-2025 Customer Team Leader Location: 24 High Street, Kingussie, PH21 1HR Pay: £13.99 per hour Contract: 24-30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full,...
-
Team Leader
2 weeks ago
Inverness, United Kingdom MacGregor Industrial Supplies Ltd Full timeHygiene & Catering Team Leader - Inverness Full-Time | 37.5 hours per week (Saturday rota) | Based at Henderson Road, IV1 1SN Are you ready to step into a leadership role that blends organisation, teamwork, and customer focus? We’re on the lookout for a proactive Hygiene & Catering Team Leader to lead our dynamic department in Inverness. What You’ll...
-
Team Leader
7 days ago
Inverness, United Kingdom Card Factory Full timeJob Introduction **Location: Inverness Retail Park** **Contracted Hours Available: 16.0** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence,...
-
Team Leader
5 days ago
Inverness, United Kingdom Card Factory Full timeJob Introduction **Location: Inverness RP** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team...
-
Team Leader
7 days ago
Inverness, United Kingdom Card Factory Full timeJob Introduction **Location: Card Factory** **Inverness Retail Park** **Contracted Hours Available: 16 hrs** **Please note this role is a fixed term contract.** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil...
-
Team Leader
1 day ago
Inverness, United Kingdom precious design studio Full timeJoin the Team Leader position at Precious Design Studio. We’re looking for a confident, compassionate leader ready to inspire others and make a real difference in our care home service in Inverness. £13.98 per hour | Full Time | Inverness About the Role As a Team Leader, you will supervise and deploy staff within your allocated team, ensuring customers...
