Funeral Service Specialist Level One
2 weeks ago
Role OverviewWe are looking for an empathetic and well‑organised Funeral Service Specialist (Level One) to join John Brierley & Son Funeral Directors at our Stockport branch. You will be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.LocationStockport, United KingdomSalary£25,652 per annumResponsibilitiesSupport families with empathy, professionalism and attention to detailArrange funerals that meet family wishes, cultural practices and legal requirements – presenting all relevant products with clarity and compassionOversee day‑to‑day branch operations, including administration and presentationLiaise with suppliers such as ministers, celebrants and floristsLead chapel visits to support families with their requestsTake accountability for raising awareness of funeral plans and contribute to plan sales within the branchRepresent the branch in the local community and contribute to outreachTrain in Funeral Conducting to assist with ceremonial duties during peak timesUphold Dignity's standards of professionalism, care and serviceQualificationsCompassion, calmness and empathy in emotionally sensitive situationsCommunication, organisation and administrative skills – confident with legal paperworkConfident working independently, with branch‑level responsibilityComfortable in settings where the deceased may be resting, including chapel visitsWillingness to work flexibly (including weekends/on‑call if needed)A full UK driving licence (desirable, not essential) – ability to travel to client homes and local branches is importantExperience in customer service, care or admin – beneficial (complete training is provided)BenefitsProfessional development: comprehensive induction plan and in‑house development programmes, plus the apprenticeship programmeCommission Potential: up to £2,000 OTE per annumBonus Potential: unlock additional bonuses based on performanceLife Assurance Cover: peace of mind for you and your familyHealth & Wellbeing Programme: employee assistance programme for health supportHoliday Allowance: generous entitlement of 30–33 days per year, inclusive of bank holidaysPension Scheme: contributory pension scheme to support your futureHow to ApplyTo join us in this role, click the 'apply' button to submit your application. A member of our Talent Acquisition Team will be in touchEquality, Diversity and Inclusion StatementWe believe diverse teams produce better outcomes. We welcome applicants from all backgrounds. If you need adjustments to the application process, please let us know. #J-18808-Ljbffr
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Stockport, United Kingdom Jeroen den Hartog Photography & Image Processing Full timeA local funeral service provider in Stockport is searching for a Funeral Service Specialist (Level One). This role requires empathy and professionalism, as you will be the first point of contact for grieving families. Responsibilities include arranging funerals, overseeing branch operations, and supporting families during their time of need. The ideal...
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