Administrator & Receptionist

Administrator & Receptionist Job reference: 005057Salary: £15,979.86 per annum, plus benefitsClosing date: 31/12/2025Department: Administration - ServiceLocation: SouthamptonHours Per Week: 24 We are a growing neurorehabilitation service based in Nursling, Southampton, committed to providing high-quality, person-centred care for our residents and their families. As a relatively new service, this is an exciting opportunity to join us at a key stage in our development and play an important role in shaping a warm, welcoming and well‑organised environment. We are looking for a compassionate, motivated and proactive Part‑Time Administration Assistant/Receptionist to be the first point of contact for residents, visitors and healthcare professionals, ensuring that everyone who walks through our doors receives a warm and efficient service. Position details: This is a Part‑Time position working 3 days per week. We are happy to be flexible with the specific weekday you work and will consider other alternative suggestions, as long as they support the needs of the service. However, weekend working cannot be adjusted. Our current shift pattern is as follows: Week 1: 3 weekdays (preferably Wednesday, Thursday and Friday) Week 2: 1 weekday (preferably Wednesday) 2 weekend days (Saturday and Sunday) Why Join Us? Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Workplace pension Opportunities for professional development and training Free onsite parking available Unlimited Refer a Friend Bonus – up to £750 per referral – t&cs apply* Employee Assistance Programme, occupational health support and wellbeing services Be part of a compassionate, supportive and forward‑thinking team Play a meaningful role in a service that makes a difference to people's lives Your responsibilities include: Greeting visitors and providing a welcoming reception experience. Being the first point of contact for visitors and third parties, offering outstanding customer service, warmly welcoming visitors and providing refreshments. Ensuring that all enquiries are dealt with professionally and effectively, redirecting information appropriately. Handling incoming calls and emails professionally and confidently. Coordinating and facilitating site visits for potential residents and their families. Supporting the Business Administrator and other team members with daily administration tasks. Ensuring reception and waiting areas are tidy, welcoming, and compliant with health and safety standards. What we are looking for: Experience within Health and Social Care is welcome but not essential – we value the right attitude and personal qualities. Previous experience as a receptionist, administrator or in another customer‑facing role. Confidence in managing enquiries by phone and in person, and comfortable engaging with a diverse range of callers and visitors. Competent with general computer use and with IT systems, specifically Microsoft Outlook, Word and Excel. Excellent attention to detail, highly organised and proactive, willing to adapt to the needs of a growing service. Ability to maintain confidentiality and handle sensitive information appropriately. Warm, empathetic and comfortable supporting residents and visitors during sensitive moments. Flexibility, cooperativeness and teamwork, working collaboratively with all teams within the service as a key team player. Comfortable working independently for longer periods of time. If you are someone with the right mindset, strong communication skills and a genuine passion for helping others, we would love to hear from you. About Inspire Neurocare Inspire Neurocare supports people living with complex neurological conditions, brain and spinal injuries, stroke, early‑onset dementia and progressive neurological conditions. Located in Nursling, on the north‑west side of Southampton, Inspire Neurocare is a specialist neurological rehabilitation service supporting adults across Hampshire. Our specialist team, including rehabilitation therapists, nurses and rehabilitation assistants, offers life‑changing neurocare in Hampshire. Take a look around the company: https://www.inspireneurocare.co.uk/ #J-18808-Ljbffr