Resident Complaints Officer(Waste Services)
2 weeks ago
Client Local Authority in Newham Job Title Resident Complaints Officer (Waste Services) Pay Rate £18.92 an hour PAYE / £24.63 an hour UMBRELLA Hours 36 Hours a week (Mon‑Fri) 9AM‑5PM Duration Initial 3 Month Contract Location FULLY OFFICE BASED 5 DAYS A WEEK - 1000 Dockside Rd, London E16 2QU Overall Purpose of Job To provide quality technical and administrative support to the Waste collections service ensuring processes and procedures are delivered in a timely and efficient manner. Supporting the Council's vision and providing a consistently high quality, cost effective and timely administrative support service. Ensuring that a professional administration function is delivered to a high level of accuracy and to corporate standards. Deal with enquiries from the public, other service areas and third party organisations in a manner that embraces the principles of customer care. Key Tasks and Accountabilities Undertake a full range of operational business back office support to front line Waste Collection Staff – maintaining corporate statistical data of collections and staff assigned to those collections to provide support to the Waste Collection Team Leaders and the Operational Managers. Produce daily 'situation' reports to analyse tonnage and outstanding missed collections, reporting outcomes to the Operations Managers to support allocation of work to Waste Collection Staff. First point of contact for complaints forwarded from the public to Councillors and also direct complaints from members of the public; respond to challenging complaints received via email and telephone within set timelines, escalating where necessary to the Operations Managers. Provide support to the Waste Collections Team on specific tasks or projects and assist in the development and improvement of procedures and systems; collate staffing information as required for onward submission, treating information sensitively and in confidence. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. #J-18808-Ljbffr
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Waste Services Complaints
2 weeks ago
Blyth, United Kingdom Adecco Full timeA local employment agency seeks a Resident Complaints Officer for the Waste Services in Blyth. This fully office-based role involves supporting the Waste Collection Team and dealing with public complaints, ensuring a high level of customer care and operational efficiency. The ideal candidate will communicate effectively and manage sensitive information while...
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Waste Transfer Station Attendant
2 weeks ago
Blyth, United Kingdom Northumberland County Council Full timeJob Introduction **ROLE OF THE JOB** We are seeking an enthusiastic and highly motivated individual to assist in the day-to-day running of a busy Waste Transfer Station at our Cowley Road Depot in Blyth on a **_part time basis, working 14.5 hours per week_**. This is a dynamic role, no two days are the same and your responsibilities would include: -...
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Technical Officer
1 week ago
Blyth, United Kingdom Northumberland Fire Group Full time# Technical Officer (Housing)## Job Information**ROLE OF THE JOB**Northumberland County Council is currently seeking to recruit an enthusiastic and highly motivated Technical Officer (Housing). The post is part of the Housing Standards Team which currently sits within the Housing Services Team based at **Eddie Ferguson House, Ridley Street, Blyth, NE24...
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Technical Officer
2 weeks ago
Blyth, United Kingdom North East Ambition Full timeROLE OF THE JOBNorthumberland County Council is currently seeking to recruit an enthusiastic and highly motivated Technical Officer (Housing). The post is part of the Housing Standards Team which currently sits within the Housing Services Team based at Eddie Ferguson House, Ridley Street, Blyth, NE24 3AG.The Housing Standards Team leads on the inspection and...
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Estate Officer
7 days ago
Blyth, United Kingdom Northumberland County Council Full timeYou will deliver effective tenancy management to customers within a defined geographical area and be a key point of contact for customer to deliver a range of tenancy management services including changes in tenancies, property inspections, tenancy breaches and estate management. You will carry out home visits to all customers on a regular, planned basis to...
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Site Operative
5 days ago
Blyth, Northumberland, United Kingdom EW Recruitment Services Full time £15,000 - £45,000 per yearOur client is currently looking for a site operative to work on an ad hoc basis (as and when required) for about four months.You will be required to work inMorpeth,Blyth OR Ashingtondepending on requirements.What Are Your DutiesMeeting and greeting customers on arrival to siteDriving licence is essential to cover surrounding sitesAssisting customers with...
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Waste Operative
2 weeks ago
Blyth, United Kingdom Juhler Group Full timeOur client is currently looking for a site operative to work on an ad hoc basis (as and when required) **What are your duties**: - Meeting and greeting customers - Directing customers to relevant recycling skips - Clearing the recycling skips - Sweeping the area to ensure its in a clean condition - Completing paperwork **What you will need is**: - A good...
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Environmental and Ims Compliance Officer
2 weeks ago
Blyth, United Kingdom Draeger UK & Ireland Full timeEnvironmental and IMS Compliance Officer - Draeger UK & Ireland - Job-ID V000008752 Blyth Vollzeit **The Job Responsibilities** Who we are** Every life is unique and so are you! At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more,...
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Order Management Advisor
7 days ago
Blyth, United Kingdom Jackson Hogg Full timeJackson Hogg are looking to recruit an Order Management Advisor for a fantastic manufacturing client based in Blyth. **Overview of the Order Management Advisor** Reporting to the Offering and Order Management (Products) Team Manager to provide an outstanding, reliable and continually improving service that exceeds customer expectations. Ensures...
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Support Officer Voids, Damp and Minor Works
7 days ago
Blyth, United Kingdom Northumberland County Council Full timeJob Introduction ROLE OF THE JOBThe Voids and Minor works team undertake all necessary repairs and upgrades to our empty properties to get them ready for Reletting. In addition, we manage all the Damp and Mould reports that come in from customers, ensuring works are undertaken to make sure customers are supported and their homes are left free of any Damp or...
