Senior Specialist

Senior Specialist - IT Supply Chain Market Partner - Leeds Join to apply for the Senior Specialist - IT Supply Chain Market Partner - Leeds role at Arla Foods Do you enjoy bringing Supply Chain and IT closer together to improve site performance, stability and customer satisfaction? Our Market Partners are a key element between Arla sites and IT. Advising leadership on IT health, coordinating escalations, and turning feedback into improvements that keep production and logistics running reliably. How You Will Make An Impact As the IT Supply Chain Market Partner for Arla UK, you will own collaboration and governance with UK Supply Chain and site management. You’ll monitor operational IT performance across sites, act as an escalation point for incidents, ensure audit‑ready controls, and translate site feedback into actionable improvements for our IT Product teams. You will be based at Arla House in Leeds or an Arla production site, with regular UK travel and occasional international travel. Monitor site IT performance end to end; advise leadership with concise status, risks and action plans; act as escalation point to restore incidents quickly with product teams, vendors and local support. Align site maintenance plans with IT security (patching, vulnerability remediation, backup/restore validation) and production windows; ensure audit‑ready documentation and close compliance findings. Facilitate quarterly reviews with Market SVP/SC Lead and Site Directors, presenting OT/IT health, KPIs, SLAs, risks and mitigation progress. Capture site feedback, translate into improvement requests for product teams, track delivery and verify outcomes; promote standardisation. Support readiness and execution for major changes/rollouts, coordinating cutover and hypercare, and confirming site acceptance. This role sits within Arla IT & Digital’s Supply Chain IT Product area and reports to the Senior Manager, IT SC Market Partner. What Will Make You Successful Strong experience and understanding of manufacturing/SC operational contexts and the IT services that support them (network, SAP, workplace, local support). Service operations and SLA management incident, problem, change, and knowledge processes; escalation handling. Maintenance and security coordination patching cycles, vulnerability follow‑up, backup/restore, continuity planning. Operational reporting and stakeholder communication; ability to convert data into clear actions and decisions. You will engage confidently with senior management and apply excellent interpersonal, stakeholder management, and facilitation skills. You will communicate clearly to align diverse teams and influence decisions with evidence. You will work proactively and in a structured manner, anticipating risks, standardising practices, and driving continuous improvement. In your role you will work closely across sites and functions, embracing a steep learning curve with colleagues who will cheer, support, and challenge you. What Do We Offer Competitive salary (salary discussed at application stage) Company Car 26 days holiday & Bank holidays Bonus up to 20% (Personal and Business performance) BUPA Healthcare Hybrid & Flexible working Pension contribution matched up to 6% 4 x annual salary life assurance Free to use onsite Gym Would You Like to Join Us To succeed in this role, you’ll need the flexibility to travel to our UK sites each week. This hands‑on presence is essential for building relationships, understanding site needs, and driving impactful improvements across our operations. If you want to take the lead and seize this opportunity, please apply as soon as possible. We review applications on a continuous basis and may close the recruitment before the final application date. For additional information, please contact talent partner – Oliver Hickson‑Burr – olibu@arlafoods.com About Arla Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about. Ref.104932 #J-18808-Ljbffr