Sales Advisor

Company Description

Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there's always an exciting new opportunity to support UK businesses on the horizon.

This role sits with one of Daisy Communications brands - XLN for Small Business

Salary: £23,000 Plus realistic OTC of £300 up to £1000 per month for our top salespeople
Location: Sheffield
Working Hours: Monday to Friday 9:00 – 17:30 (37.5 hours)

Key responsibilities:

• Conduct inbound and outbound sales calls with businesses, selling our products and services to B2B customers based on client needs.
• Develop and nurture relationships with UK based SMEs to drive sales from initial contact to closing. You may be required to move between sales campaigns or sell additional products.
• Proactively identify and qualify potential customers to build a robust sales pipeline.
• Consistently achieve or exceed sales targets while adhering to established strategies, call KPIs, and performance metrics.
• Leverage CRM systems to effectively manage sales opportunities, track customer interactions, and maximise sales potential.
• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Work closely with the sales support/operations team to ensure a seamless customer journey from sales to fulfilment.
• Stay informed about industry trends, competitor activities, and market dynamics to effectively position products and services.
• Accurately track and report on sales activities, performance metrics, and account information.
• Adhere to company policies, security protocols, and regulatory requirements.
• Resolve queries within industry/department lead timescale.
• Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet.
• Periodically review Daisy Security Policies – centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements.

Qualifications:

• Previous sales experience is desirable, ideally in Telecommunications, energy or merchant services.
• Strong interpersonal skills with ability to build rapport and understand client needs.
• Negotiation/objection handling skills.
• Highly motivated, able to work independently and as part of a team, with a strong sense of initiative.
• Hardworking with a 'can do' attitude.
• Strong time management and organisational skills, with the ability to manage multiple leads simultaneously.
• Excellent verbal and written communication skills, with the ability to explain technical products in a simple, effective manner.
• Competency in using CRM systems and MS Office is highly desirable.
• Self-confident with the ability to overcome objections.
• Demonstrate a positive attitude at all times.
• Goal oriented.

Additional Information

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort.

But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

Our ethos is simple: the more you put in the more you get out.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and the option to purchase more
• Professional development to help you achieve your personal goals.
• Eye care vouchers available and discounted Medicash membership.
• Access to discounts and savings at more than 1,200 retailers.
• An additional day off on your birthday or if you're getting married.
• Auto enrolment following probation into a salary pension scheme.
• Access to exclusive offers on a range of Daisy products.

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