Drainage Operative

2 days ago


StokeonTrent, United Kingdom TipTopJob Full time

TipTopJob Stoke-On-Trent, England, United Kingdom 1 day ago Be among the first 25 applicants Drainage Engineer Location: Stoke On Trent Job Type: Permanent Working Style: Field‑Based Salary: Up to GBP30,000 + Overtime + Performance Bonuses Role Overview Reporting to the Regional Development Manager, the Drainage Engineer will attend domestic and commercial sites to diagnose, resolve and recommend solutions for drainage‑related issues. This field‑based role requires strong technical capability, excellent customer service skills, and the ability to work independently and safely. Key Responsibilities Liaise professionally with domestic and commercial customers on site. Deliver exceptional customer service, ensuring all interactions reflect the brand's standards. Conduct site surveys to investigate and diagnose drainage faults and issues. Recommend and implement suitable repair or maintenance solutions, including: Drain clearance Descaling and root cutting Minor excavations and patch lining Preventative maintenance Operate specialist equipment such as high‑pressure water jetters, CCTV survey tools and rods. Identify potential risks or additional work requirements and communicate these to customers. Interpret drainage drawings and work independently within technical areas of expertise. Experience, Skills and Knowledge Minimum 1 year of experience in the drainage sector (essential). Plumbing experience (desirable). Technical capability across drainage functions. Drainage tanker experience (preferred). Full UK driving licence (clean) with flexibility to travel. CSCS card (preferred). Confident using mobile technology (calls, photos, email, CRM applications). Skills and Certification Background in drainage engineering. High‑Pressure Water Jetting (HPWJ) certification. Strong verbal and written communication skills. DBS check required as part of onboarding. Behaviours and Attributes Hands‑on, leads from the front, enjoys working with others to achieve positive outcomes. Positive, can‑do attitude with strong problem‑solving skills. Organised, goal‑focused and committed to learning. Comfortable working independently and outdoors. Customer‑centric and highly motivated. Seniority level Entry level Employment type Full‑time Job function Other Industries Advertising Services Referrals increase your chances of interviewing at TipTopJob by 2x #J-18808-Ljbffr


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