Business&Nbsp;Operations&Nbsp;Manager

1 week ago


Warwick, United Kingdom WE Talent Full time

WE Talent are working with a major UK organisation who are seeking an experienced Business Operations Manager to lead a new Central Business Support team. This role is key to driving efficiency, consistency and scalability across sales support services, enabling commercial teams to focus on value-adding activity. You’ll manage a regionally aligned team, oversee core operational processes, and represent the function in business-wide change and transformation initiatives. Contract: Full-time, permanent, 4 days on-site with 1 day travel around the UK. Key Responsibilities Lead, coach and develop a centralised Business Support team. Define and monitor SLAs/KPIs, ensuring high-quality service delivery. Oversee quoting, cost book management and ERP administration. Collaborate with Sales, Transport, Finance and Shared Services to resolve issues and improve processes. Lead continuous improvement, standardisation and digital adoption (PowerBI, SharePoint etc.). Liaise with customers, suppliers and internal stakeholders to support profitability and service excellence. Report on performance trends, risks and operational improvements. Skills & Experience Strong background in sales operations, business support or operational leadership. Experience with ERP systems. Proven ability to lead centralised or shared service teams. Skilled in reporting, data accuracy, workflow management and process improvement. Confident communicator, able to engage at all levels and across functions. Experience in construction materials or logistics is advantageous but not essential. Personal Qualities Highly organised, proactive and improvement-focused. Commercially aware and results driven. Resilient, adaptable and collaborative. Apply now to be considered for this position WE Talent acts as an employment agency for permanent recruitment. By applying for this job, you accept the Privacy Policy and Disclaimers which can be supplied on request. #J-18808-Ljbffr



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