Customer Service Advisor
1 day ago
2 days ago Be among the first 25 applicants This range is provided by Fitness Superstore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Due to the growth of the business we are expanding our team and so we are looking for a Customer Services Advisor at our Head Office earning a salary of £26,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Benefits Bonus. Pension scheme. 37.5 hours per week – but get paid for 40 Enjoy a full paid 30-minute lunch break each day. Generous staff discount (following probation). 29 days holiday per year (including bank holidays). Free on-site car parking. Personal use of in-store equipment after hours. On the job training. Working within a small friendly team. Duties of a Customer Service Advisor at Fitness Superstore Warranty and Servicing Management: Oversee customer warranty claims and equipment servicing. Address issues with broken or faulty equipment and work directly with manufacturers to ensure prompt resolutions. Product Knowledge & Advice: Develop an in-depth understanding of our product range, enabling you to accurately advise customers and troubleshoot problems. Fault Diagnosis Training: Participate in comprehensive in-house training to learn how to diagnose faults across various equipment types. Customer Service Excellence: Provide top-tier customer service, both internally and externally, ensuring that all customer queries and concerns are handled efficiently and professionally. Complex Query Resolution: Address and resolve complex customer inquiries, ensuring satisfaction and quick resolution. Parts & Service Coordination: Organize the provision of necessary parts and coordinate product servicing to ensure that customers receive timely and effective support. Admin & IT System Support: Occasionally support the Installs Admin team by using our IT systems to route orders, monitor team performance, and track vehicle maintenance schedules. Working 37.5 hours per week Monday to Friday - 09:00 – 17:00. However, there will be occasional weekend work. Successful Customer Service Advisor will have Have at least 12 months experience within a customer service office-based environment. Ability to communicate technical information effectively. A passion for the gym and fitness an advantage but not a requirement Great communication skills as you will be dealing with customer queries whether face-to-face and over the phone. The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously. The ability to be a team player. Excellent attention to detail. Computer literate skills including Excel, Word, and Outlook. Strong interpersonal skills, adaptability and flexibility when required Referrals increase your chances of interviewing at Fitness Superstore by 2x Get notified about new Customer Service Advisor jobs in Moulton, England, United Kingdom. #J-18808-Ljbffr
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Customer Service Advisor
2 days ago
Moulton, United Kingdom Bodypower Sports Ltd Full timeDue to the growth of the business we are expanding our team and so we are looking for a Customer Services Advisor at our Head Office earning a salary of £26,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum.Is this the next step in your career Find out if you are the right candidate...
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Customer Service
1 day ago
Moulton, United Kingdom Fitness Superstore Full timeA growing fitness retailer is looking for a Customer Services Advisor to manage warranty claims, provide outstanding customer service, and support product knowledge queries. The role demands strong communication abilities and at least a year of customer service experience in an office setting. You will also have opportunities for on-the-job training and...
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Recruitment Advisor
2 weeks ago
Moulton, United Kingdom Moulton College Full time £35,000 - £45,000 per yearDo you excel at connecting individuals with meaningful career opportunities through strategic recruitment?Are you driven by the chance to make a tangible impact through your work?Can you elevate an employer brand and deliver a recruitment experience that inspires and engages candidates?Join Moulton College's HR Team as a Recruitment Advisor and play a key...
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Customer Team Leader
1 week ago
Moulton, United Kingdom Co-op Full timeClosing date: Customer Team Leader Location: The Co-operative Food, 231 Birchfield Road East, Northampton, NN3 2HG Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...
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Customer Team Member
1 day ago
Moulton, United Kingdom Coop Full time**Customer Team Member** - Location: Unit 1; Field Mill Local Centre, Field Mill Road, Bellinge, NN3 9DG- Pay: £12.00 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (6am start), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role...
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Sales Advisor
1 day ago
Moulton Park Industrial Estate, United Kingdom Rubix Group) Full timeDo you want to work for a dynamic business with lots of opportunity? Do you love a challenge? Brammer Buck & Hickman may have the perfect role for you as Sales Advisor at our Northampton Branch. We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with...
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Student Services Reception
5 days ago
Moulton, United Kingdom Moulton College Full timeWe are looking for someone to join our student services team to support our reception and reprographics service. You will be required to provide a professional, courteous and knowledgeable front of house service for Student Services alongside supporting our reprographics function providing documentation and stationery across the College **Your duties You...
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Sales Advisor
5 days ago
Moulton Park Industrial Estate, United Kingdom Rubix Group) Full timeAs a Sales Advisor you will be a pivotal part of the branch team and its success so get ready to be in demand. Ideally you will have some background in manufacturing, MRO, PPE or a trade counter environment, however full training will be provided so don’tlet this stop you from applying! As long as you’re a team player with customer service experience...
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Sales Advisor
2 weeks ago
Moulton Park Industrial Estate, United Kingdom Rubix Group) Full timeAs a Sales Advisor you will be a pivotal part of the branch team and its success so get ready to be in demand. Ideally you will have some background in manufacturing, MRO, PPE or a trade counter environment, however full training will be provided so don’tlet this stop you from applying! As long as you’re a team player with customer service experience...
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Student Services Administrator
5 days ago
Moulton, United Kingdom Moulton College Full time**Your duties You will: - Handle all full and part-time Further and Higher Education courses and general student enquires - Update student records - Assist with processing of exam entries For the full duties of the role, please see the Job Description and Person Specification attached. **Person specification You will have: - Experience of working within...