Customer Service Coordinator
5 days ago
The Role Unveiled Experience a collaborative atmosphere that thrives on teamwork and connection, with this office-based opportunity as a Customer Service Coordinator. At the heart of our operation, Customer Service supports in eradicating the final language barrier of global communication by sourcing a linguist to service our customers’ requirements or supporting clients with their bookings. Need someone fluent in legal 'jargon' in Swahili? That's our specialty Your Role in Action Our collaborative environment thrives on teamwork, where Customer Service Coordinators stand at the forefront, supported by Team Managers, Real-Time Analysts, and our tech wizards. Each call and booking comes with autonomy, backed by the assurance of support whenever it's needed. It's a dynamic balance between independence and a safety net, ensuring every Coordinator can shine. Uncover client needs and swiftly resolve queries using insights from thebigword's Interpreting Operations department. Master our Wordsynk application to offer comprehensive support in response to inquiries. Skillfully match clients with suitable linguists, providing consistent updates on progress. Reassure dissatisfied customers, swiftly escalating serious concerns for resolution. Offer real-time, empathetic customer care to both clients and linguists. Cultivate strong, positive relationships with clients and linguists, ensuring mutual satisfaction. Foster effective communication among Interpreting Services team members and departments within thebigword. Efficiently manage your workload while seeking managerial support when needed. Identify and elevate priority issues to operations management for prompt resolution. The Perfect Match: Your Skills & Talents Thrive on making a positive impact on people's lives, excelling as a communicator and attentive listener. Proactively tackle challenges, showcasing a desire to understand and resolve issues. Embrace initiative, confident decision-making, and a strong moral compass to always 'do the right thing'. Driven by passion and commitment, aiming high to achieve targets while staying resilient and accountable. Enthusiastically contribute to team success, finding joy in collaboration and celebrating achievements with colleagues. If you’re experienced in Customer Service or have any experience in the language service sector, this would be a bonus #J-18808-Ljbffr
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Customer Service Coordinator
1 week ago
Leeds, United Kingdom Gibson Hollyhomes Full time**Customer Service Coordinator** **Leeds - LS15** **£23,000** **As a Customer Service Coordinator your duties will include**: - Assisting will all order processing enquiries - Investigating and resolving all invoice queries - Updating customers on deliveries and compromised timescales - Liaise with production as and when required - Liaise with Account...
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Customer Service Coordinator
2 weeks ago
Leeds, United Kingdom kpmg Full timeWe are actively recruiting for 7 new Customer Service Coordinators to join a growing project with within our busy Learning Solutions Service Centre. The Service Centre provides a multifunctional contact centre and end to end events management underpinned by quality administration and excellent customer service to support learners and suppliers. The...
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Customer Service Coordinator
7 days ago
Leeds, United Kingdom Harron Homes Full timeThere are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. Key Purpose of Role To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working...
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Customer Service Coordinator
5 days ago
Leeds, United Kingdom Vistry Group PLC Full timeIn a Nutshell… We have a great opportunity for a Customer Service Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be...
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Customer Service Coordinator
5 days ago
Leeds, United Kingdom Vistry Group Full timeIn a Nutshell… We have a great opportunity for a Customer Service Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be...
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Customer Service Coordinator
4 days ago
Leeds, Leeds, United Kingdom Vistry Homes Full timeRole OverviewIn a Nutshell…We have a great opportunity for a Customer Service Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within...
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Operations Coordinator(Customer Service)
2 weeks ago
Leeds, United Kingdom CitySprint Full time**Operations Coordinator | Leeds | Permanent** **Salary**: £25,771 **Shifts**:Monday to Friday ,Various shifts between 7 am to 6 pm. **Hours**:40 Hours **Benefits and perks**: - An **impressive holiday allowance** that rises in line with your years of service. - **Additional day off** for your birthday so you can celebrate in style. - **Death in...
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Junior Customer Service Coordinator
7 days ago
Leeds, United Kingdom GROUP SILVERLINE LIMITED Full timeAs a **Junior Customer Service Coordinator**, you’ll be the link between our customers and the marketing team, helping to deliver excellent service and support throughout the customer journey. You’ll assist with coordinating client interactions, managing inquiries, and ensuring that customers have a positive experience at every touchpoint. This is a...
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Junior Customer Service Coordinator
2 weeks ago
Leeds, United Kingdom MARKETING MOMENTUM LIMITED Full time**Role Overview**: As a Junior Customer Service Coordinator, you will support our customer service team in managing client interactions, ensuring high-quality service, and helping coordinate day-to-day operations. This is an excellent opportunity for someone looking to start their career in customer service within a marketing environment. **Key...
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Senior Customer Service Coordinator
7 days ago
Leeds, United Kingdom Harron Homes Full timeThere are many people involved in the housebuilding process all working together to ensure the continued success of Harron Homes. **Key Purpose of Role ( 6 Month FTC)** To assist the Customer Service Manager and Assistant Customer Service Manager with overseeing the management of the Customer Service Department. To be responsible for allocating resources,...
